Anchorage Port Stephens

Các đánh giá Anchorage Port Stephens

Anchorage Port Stephens

26 Corlette Point Rd, Corlette, New South Wales, 2315, AustraliaXem thông tin khách sạn
Anchorage Port Stephens
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.5/5
Tuyệt Vời
90 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.4
Dịch vụ4.5
Vệ sinh4.5
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Tất cả đánh giá(90)
Đánh giá tích cực(25)
Đánh giá có ảnh/video(10)
Thời gian lưu trú tuyệt vời!(7)
Môi trường cổ điển(6)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Vợ chồng
6 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 23 thg 9, 2024
We were very unhappy with the room alocated to us. We booked a partial sea view room. There was no sea view unless you stood up and were tall. The view was blocked by a white permanent stand. We went to reception to discuss this and were shown a smaller room with a view if you stood in the corner of the room. We were told the place was fully occupied so they couldn't help us any more. This wasn't correct as there were still vacancies on the website. This all left us very disappointed. On another note the breakfast staff were just lovely offering suggestions to us and other people about what to do locally. No one at the front desk made any suggestions Also at the front of our room where you could sit if you wanted to look at a white partition was overgrown with weeds as was some other parts of the resort
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience with the room allocation did not meet your expectations. We strive to provide accurate descriptions of our rooms, and I apologize for any confusion regarding the view. I understand how disappointing it can be when accommodations do not align with what was booked.I’m glad to hear that our breakfast staff made a positive impression and provided helpful local suggestions. Your comments about the front desk and the landscaping have been noted, and we will address them to improve our service and overall experience.We appreciate your feedback, as it helps us to continually improve. If you decide to stay with us again, please reach out directly so we can ensure a more enjoyable experience.Thank you once again, and I hope to welcome you back in the futureKind Regards The Anchorage Team
Tài Khoản Khách
Anchorage Family Room
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 11, 2024
Breakfast buffet was so delicious and views are so beautiful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast buffet and the beautiful views. It's always wonderful to know our guests had a great experience. We hope to welcome you back again soonKind Regards The Anchorage Team
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 11, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 12, 2023
All is good especially the people working at restaurant and receptionists, they’re very friendly!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff at both the restaurant and reception. Your feedback means a lot to us, and we hope to welcome you back soon!Kind Regards The Anchorage Team
Tài Khoản Khách
Phòng Suite Loft
Lưu trú vào thg 4, 2024
Vợ chồng
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 5, 2024
Great hotel, sparkling wine on arrival. We enjoyed the dinner as well.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your fantastic feedback! We're so glad to hear that you enjoyed the sparkling wine on arrival and had a great dinner. We appreciate your kind words and hope to welcome you back for another wonderful stay soon!Kind Regards The Anchorage Team
Tài Khoản Khách
Phòng giường King Size Anchorage
Lưu trú vào thg 12, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 12, 2023
Beautiful location and relaxed, cosy setting! The hotel itself is amazing, with great decor, amenities, as well as friendly and thoughtful staff!! Hopefully, I get to go back soon!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our beautiful location and cozy setting. It’s great to know that our decor, amenities, and friendly staff made your stay memorable. We can't wait to welcome you back soon!Kind Regards The Reservation Team
Tài Khoản Khách
Phòng giường King Size Anchorage
Lưu trú vào thg 12, 2023
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 7 thg 12, 2023
I love the place . The staff were very friendly and professional The are in general is a bit quiet and shops and restaurants close very early
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your lovely review! We're thrilled to hear that you loved your stay and found our staff to be friendly and professional.We appreciate your feedback about the quietness of the area and the early closing times of shops and restaurants. While we strive to provide a serene environment, we understand that some guests may prefer more lively options.We hope to welcome you back soon for another enjoyable visit!Kind Regards The Reservation Team
Ally
Phòng hướng vườn
Lưu trú vào thg 5, 2023
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 5 thg 6, 2023
Had a wonderful time at the anchorage the views are beautiful they were currently under renovations when we went so not 100% as normal but lovely.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We’re delighted to hear that you had a wonderful time at The Anchorage and enjoyed the beautiful views. We appreciate your understanding regarding the renovations and are glad it didn’t detract from your experience.We look forward to welcoming you back in the future to enjoy everything at its best!Kind Regards The Anchorage Team
Tài Khoản Khách
Phòng Suite Loft
Lưu trú vào thg 7, 2022
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 7, 2022
best hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff at both the restaurant and reception. Your feedback means a lot to us, and we hope to welcome you back soon!Kind Regards The Anchorage Team
Người Dùng Ẩn Danh
Phòng hướng vườn
Lưu trú vào thg 12, 2024
Gia đình
9 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 18 thg 12, 2024
這個酒店的環境,裝修格調以及餐飲服務水平在澳洲悉尼中央海岸地區屬於一流水準。特別是早餐是我們在澳洲境內吃過的最多選擇的高水準。有鮮榨果汁機和香檳的早餐在五星級酒店都少見。特別適合家人親子和情侶,房間不多旺季時價格不菲。小孩子喜歡那裡的游泳池可以玩上一整天。
Dịch
6/11
Buaihekeledetangcutan
Phòng giường King Size Anchorage
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
15 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 5 thg 10, 2024
非常好,比較高端的度假酒店,都是聯排的二層樓。環境很好,晚餐味道也不錯。唯一缺點是,房間隔音一般。周圍吃飯的地方少,必須開車出去才行。好在酒店晚餐質量還可以。
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your thoughtful review! We're delighted to hear that you enjoyed our resort's environment and the quality of our dinner. We appreciate your feedback regarding the room soundproofing and the dining options in the area, and we’ll certainly consider this for future improvements. We hope to welcome you back for another stay soon!Kind Regards The Anchorage Team
Joehe
Phòng hướng vườn
Lưu trú vào thg 5, 2024
Vợ chồng
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
有點像國內的度假村的感覺,定的花園房很舒服,打開落地窗就直接可以走出去碼頭。酒店早餐就都是白人飯但也很不錯,嘗試了一下乾巴老頭的三文魚牛油果麪包片哈哈哈。有spa,健身房,還有兩家餐廳,還有bar。夏天來游泳的話應該挺不錯!
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your detailed review! We're delighted to hear that you enjoyed the comfort of your garden room and the convenience of walking to the dock. It sounds like you had a great time trying our breakfast options, including the salmon avocado toast! We're glad you appreciated our amenities like the spa, gym, and restaurants. We hope to welcome you back for a refreshing summer visit!Kind Regards The Anchorage Team
E
Phòng hướng vườn
Lưu trú vào thg 3, 2024
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 4, 2024
環境優美,可以讓人很放鬆,服務員態度很好,很熱情
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your lovely feedback! We're delighted to hear that you found our environment relaxing and appreciated our enthusiastic staff. Your kind words motivate us to continue providing great service. We hope to welcome you back soon!Kind Regards The Anchorage Team
Người Dùng Ẩn Danh
Phòng giường King Size Anchorage
Lưu trú vào thg 1, 2024
Gia đình
57 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 27 thg 1, 2024
無敵海景,早餐景色不錯就是品種太少;服務一般,帶孩子要多加費用,孩子的性價比低。衞生可以,但是床偏軟。廁所沒有通風太熱。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your feedback with us. We're glad to hear you enjoyed the unbeatable sea view! We appreciate your comments about the breakfast options and the service which we’ll take these into consideration for improvements. We're also sorry to hear about the bed comfort and bathroom ventilation. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for a better experience in the future.Kind Regards The Reservation Team
Tài Khoản Khách
Phòng giường King Size Anchorage
Lưu trú vào thg 1, 2024
Vợ chồng
11 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 1, 2024
非常美麗的風景,房間乾淨,安靜。免費停車位。非常值得入住的酒店。早餐還算可以,酒店有餐廳,味道價格都可以接受。
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your feedback! We’re thrilled to hear that you enjoyed the beautiful scenery and found our rooms clean and quiet. It’s great to know that you appreciated the free parking and our restaurant. We hope to welcome you back for another pleasant stay soon!Kind Regards The Reservation Team
Tài Khoản Khách
Phòng Suite Loft
Lưu trú vào thg 1, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 2, 2024
環境優美,服務態度很好,第二天退房後還能在這裏玩一整天,太美了
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful surroundings and experienced excellent service. We're glad you could make the most of your time here after check-out. We hope to welcome you back for another wonderful stay soon!Kind Regards The Anchorage Team