ggrufferty
ngày 31 tháng 8 năm 2024
So many things went wrong here. Chaotic from the initial call, multiple calls from different staff regarding a straight forward booking. I asked for a twin room, got a casual attitude that we should all just jump into the same bed as they are big, not professional. Checked in at 4.30pm, room had clearly not been cleaned from previous occupants and promised fold out bed, not there, had to go to reception again. Terrible smell of BO when I came back after a walk. Misinformed regarding "short walk" to treatment room's, luckily I drove my Mother down, neither of us would have been able for this wet path. The most disappointing thing was the dinner, it was an absolute disgrace, misleading sample menu online and then our bill was wrong. While the staff we encountered were well meaning, this is not the level I expected for Relais and Chateaux
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