Staybridge Suites Memphis East - Cordova

Nasty! DO NOT WASTE YOUR MONEY! Pool closed, no breakfast even though it was advertised on the sign outside! Rooms were HORRIBLE, bugs, looks like someone smeared poop along the walls, food splattered on the walls, bath tub was disgusting, bathrooms in the lobby was out of order, ice machine didn’t work and staff had trouble understanding what I was saying because they didn’t understand English.

The photos online are not reflective of the property. This hotel is 4 years old and it has never been updated. There was old furniture sracked in the lobby that you had to walk around just to get to the desk. The attendant was extremely rude. We had to spray the room with lysol and air freshener because of the smell.

Renovation in progress and nothing informed us of that when making reservation.

First room had mold all over the ceiling. Second room still smelled, but not as bad. Dead roach in the bath tub. Woke up at 5 am to screaming, door alarm, and a parking lot fight right outside our window.

When turning on water for shower, it was brown! Mold in the bathroom, it was as clean as you can get it being an old hotel! Staff didn’t really care if you were comfortable or not. The TV remote was missing and they had no way of getting another one, baggage cart wouldn’t roll properly and last but most frustrating part was that they had no way of printing a receipt for me.

It was so bad we didnt stay. The room was hot, smelled funny, with a sketchy group of gentlemen drinking from a paper bag at the side entrance. There was no breakfast and the pool was closed according to the sign at the front desk.

It was a crappy old Quality Inn. There wasn't even a sign for the hotel. They prominently display pictures of a very nice pool in the website, but when you get there there's a sign saying "Pool closed, no breakfast" When I asked for a late checkout, they wanted me to come down and give them $20 before checkout to get an extra hour. I said no thanks, and someone knocked on the door at exactly 11am to make sure we didn't stay an extra minute or two to pack up.

This hotel is a COMPLETE ripoff! On their website it says they have hot breakfast AND a pool. When I got there they did not have either. The room was extremely hot and smelled bad. This hotel is more like a motel. If you’re looking for something cheap looking then this is the place. If you’re looking for a decent hotel at the least. Then this is NOT the place.

There was no pool or hot tub open nor breakfast as advertised on their outside sign. The tub has rust and hair still in the shower.