Snooze Hotel

Nice place, parking worked out better then expected, clean, price is right

I arrived at the hotel late at night to find the window wide open. The sliding door to the bathroom had completely come off its rail and the toilet walls are covered in mold (please see picture). In the morning the shower bracket fell apart in my hands… I’m afraid it didn’t meet basic standards. The blurb claims that the snooze hotel is “without the rundown feel of a tired B&B”. I arrived at 11.20pm so I was unable to find alternative accommodation. Nobody was present at reception. It was the most unpleasant room I’ve had in a long time.

Had to urgently book a room for myself & a friend. This seemed OK on the face of it, but things rapidly went downhill. I had booked & paid for the room, but my friend got there first (no problem). Room was adequate, although all 3 bathrooms were right at the other end of the property (we had to go through reception to get there). We were under the impression we had also booked breakfasts, but as the reception wasn't manned, it wasn't easy to question this or even ask WHERE to go. Room windows were locked closed (with no key available) & there was no way to alter the stifling heat in the room. To add insult to injury, the website I booked through requested they refund me - they flatly refused. Avoid like the plague!

I knew it was a windowless room. I couldn’t shower because there was no hot water for the two nights I was there. To have a wash in the morning I had to boil a kettle. I told the receptionist (when there was one) about it, I asked for a reduction in my bill and was told NO. Luckily I had booked a twin room because when I sat on one bed I could feel the box spring underneath the mattress. I slept in the other bed. It was noisy for it being out of the town centre. I wouldn’t recommend this hotel to anyone even though it’s cheap.

More like a hostel tiny cramped rooms rude ignorant staff! wouldn’t bother coming here bathroom situation is a joke really no where for meals within walking distance if your here on business either just wouldn’t bother go a no find a weatherspoons with accommodation there much better