Alex L
ngày 10 tháng 1 năm 2024
Booked Coco hotel on a sort of a rush for New Year and by a recommendation from a friend. When I checked the reviews later on was a bit hesitant about my decision, complaints about cleaness, noise, service.
In my case I found all the opposite.
First great surprise: I had to make an ammendment on my booking and Coco hotel staff was accomodating.
Service and communication: Before my arrival, I made few inquiries by email to Coco Hotel. I got everything sorted out, the replies were fast and got tons of useful information.
Room were not big, not great but for Europe and Particularly Copenhagen standards were good enough
I stayed in Winter so a fridge wasn't something i really needed.
Room service came everyday, very clean and kind, always with a smile.
Coco Hotel also has a very nice Coffee/bar on the first floor. I was staying on the level 1 (not ground level) and hardly heard a noise
Lonela and Saulius at the frontdesk were always responsive and very very ver kind.
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