Masha_Z82
ngày 11 tháng 1 năm 2022
Very disappointed about my stay at Gerald’s. First of all, the place does not feel proper. There’s rubbish in the middle of the yard that you observe every day. The beds are ok. The bathroom is stained all over, it doesn’t feel clean at all The safe that was in the room didn’t have a key, and even if it did, it would be useless as it can be easily taken out because it’s not attached to the wall. The electricity got cut off the 31st of december. Though having a generator, the owner waited for almost an hour to turn it on. I barely managed to finish the shower as the water does not often work without electricity. And I had to prepare myself for the New Years celebration in dark, while they were waiting to turn on the generator. The next 2 days the rooms were most of the time without electricity and water, though there is generator at the property. But they turned it on only for the restaurant, and most of the time kept is shut off. When I complained about the fact, they told me that when they finish in the restaurant I’d get the electricity. So they used generator to serve food to people, a lot of them from outside of the hotel, and make their money, while the clients who already paid for the room suffered without electricity and at times without being able to shower too. They would chose to make more money over their clients’ comfort.
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