The Cellars-Hohenort

This is one of the most memorable hotel experiences during my 5 week around the world trip. Stayed one night during off peak season in early July 2024 with my kid when the hotel was still Hyatt’s partner. This place is a true and true 5 star hotel and the service was impeccable. Upon check in, Waheib (sorry if I spelled your name wrong) from front desk welcomed me and my son and delivered the great news that our room was upgraded with complimentary breakfast. He then proceeded to gave us a thorough tour of the hotel and explained every features of the room so patiently. This was our 6th country during our long trip and his service was the first of a kind. Thank you, Waheib. The beautiful room was enormous for us. There was a welcome note addressed to me and a welcome gift(bottle of wine) in the room. The towel warmer and extra long bath tub was so relaxing after a wet, cold and exhausting day. Ended up ordering room service for my son and the portion was huge that i couldn’t even help him eat them all. Food was fresh and of great quality. The breakfast in The Conservatory was just amazing. The ambiance just transported me to a different world with floor to ceiling window to enjoy the greenery outside from the comfort of magnificent indoor dining. Food was plenty and staff treated us with warmth, compassion and detail to attention. The fresh press juice was so refreshing and delicious. We later took complimentary shuttle to the botanical garden nearby. Our flight was not until late at night so we ended up eating early dinner there before checkout. The dining manager got me the fresh ginger juice available during breakfast when requested. The dining staff dropped what he was doing and took us around the property when asked for direction. Waheib then checked us out and came out to send us off on our uber. It felt like every staff member was genuinely happy to help hotel guests at any given moment. This service, in addition to the beautiful hotel built in 1700s, was what made this place so memorable even for a one night stay.

Quality, excellence, ingenious, creative, beautiful. Much enjoyed the meal here and ambience. Such a fine building and gardens with discretion and flair. Wonderful mix of vibrant contemporary interiors with classical Cape. Food was wonderfully presented. Recommended. Booking essential.

What a lovely surprise to be greeted by little ducks as you arrive on the grounds. The reception was lovely and our room overlooking the most beautiful pool and tranquil space. Dinner was out of the books and overall, a fabulous stay, will for sure be back. Excellent location and close to most upmarket areas in Cape Town.

The staff at the Cellar-Hohenort hotel is absolutely fantastic. I love how all the rooms are unique and the hotel is beautiful. The gardens are absolutely stunning and so peaceful to walk through and sit in. I honestly cant fault this hotel and I love staying here. I highly recommend this amazing hotel with their incredible team.

We've stayed in fine hotels around the world. Cellars Hohenort is our favorite. The grounds and interior are fantastic. The food is good. The amenities are exactly what anyone would need. But most important was the culture. The people know your name and treat you as friends. This includes all front desk people, the restaurant, and even grounds maintenance folks. We've never experienced a more attentive or caring hotel.

We had 3 days of our honeymoon here 30 years ago and returned for our anniversary this year and we were given the same room which was amazing. It was a dream come true. Wonderful to spend time again in this beautiful setting with such lovely staff