Tabaiba Princess

We went back to this hotel20 years later. Our first visit was with our baby son and this time it was as a couple. So this time - the hotel surroundings are lovely, the adult pool was nice to be away from the children- been there done that - but it could be so much more….. When we arrived the hotel check in was chaotic and slow. This needs serious attention to sort this out. It was ridiculous. Our room was pretty standard and it was nice to have a bath as not too many hotels have then nowadays. However the air conditioning was faulty and soaked the wall all over where the unit was and I reported it but nothing happened….. it stayed wet the whole holiday. The room had no kettle or anything to drink in the fridge which is something I’m not used to from a platinum hotel. The restaurant had good choice of food but the food was cold and when someone complained about this they were told to use the microwave - really on a hotel of this standard you microwave your food? Also it was so annoying to be queuing to go into the restaurant for a table when there were loads of free tables when you walked through - and I couldn’t choose where I sat. I hate sitting so close to others and I was told where to sit! Also sometimes you were right by a child that was just screaming which was really not relaxing. I have children but they behaved when we were in a restaurant or I took them out so not to bother others. The hotel was supposed to be split so children and young families in the Maspalomas side only - we had a great room location by the spa but absolutely no view which was so disappointing and loads of kids running up and down the corridor screaming and the hotel didn’t do anything to stop this. We paid more for the room for this reason and another couple we met were in the other side and got upgraded to a high floor bigger room on our side of the hotel. How does that happen? As I said it was ok and the grounds were lovely but the hotel could be so much more….. would I return - probably go back to the Barcelona in playa del ingles or stay down the front in melondronas adult only hotel.

We had an amazing two week holiday at the Tabaiba. This was the second time we have stayed and look forward to returning again! We love the hotel, the food and the animation team! Jun in the animation team was a particular standout with his enthusiasm, energy and kindness. My daughter loved the kids club and the mini disco and the shows were a big hit. Thank you Jun and the whole animation team for making our family holiday memorable.

Dont be taken in by the "All inclusive" tag - IT ISN'T !! for a 5 star rated Hotel - IT ISN'T!! Want coffee and tea making facilities in your room? - THERE'S A CHARGE Want to use an iron ? - THERE'S A CHARGE Want to have a drink after 11pm? - THERE'S A CHARGE Perhaps a soft drink or water in your Mini Bar? - THERE'S A CHARGE Want a coffee after dinner at your restaurant table? - GO TO A BAR - Not here Ground level staff were courtious and pleasant, but Reception and Middle Management where arrogant and at pains to keep responses to one word. Generally got the opinion that guests were a part of the job they could do without. While the Rooms were clean and tidy and well maintained the attitude was not - Oh ! and be on the lookout for the "Pool Police" a team of (dressed in red) jobs worths that are continually telling you to move your sunbed, to create isles that they patrol looking for people that are vaping, smoking, leaving drinks cups on the floor and not on the tables. All in all - it becomes quite a stressful and painful experience