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ngày 31 tháng 3 năm 2025
So at checkin we were blindsided by a $15 daily resort fee. It was in the confirmation email after we checked but never saw it before but we have stayed at many of these condo timeshare units and never been charged this. The military rate we book is the rate. When asked what it included:she said coffee? Pool, sauna? I asked about the shuttle to the skiing was told had to book 24 hours before and it left at 8. Didn’t sound like a shuttle to us. We spoke to others and they said that wasn’t right it went multiple times. There is a whitefish town shuttle and a shuttle around whitefish ski area. There is a ski lounge room which one can leave their skis at. We did hear there has been thefts from there so bring locks. For three days there was no coffee cups so I guess my $15 daily fee for coffee was incorrect? I didn’t understand why cups couldn’t be acquired from the lodge or store next door immediately not three days later? Also we met three of the lounge employees and one of them stated that the room closed when the shuttle left at 4. The mountain lifts are open til 4:30 pm and once you go up it, it takes a few minutes to go down. But he literally watched videos all day and then wanted us gone at 4, the other two guys never gave us a time. We are on vacation. Our first day we went to the “sauna” it was maybe 70 degrees in there not working. There are no phones in the building we could find or employees in there to ask ( again why the $15 charge). Also the outdoor hot tub was not hot and when we tried the wet sauna the fire alarms were going off. That building was where you had massages. I choose not to partake since I didn’t feel it was relaxing at all there. Also it was adult only and there were people that were not over 18 there. Hence why was this being charge $15 a day? We have been to beautiful resort pools and not charged this. Lastly, we were put in the bottom floor and the people above us had two children that would run laps at all hours of the night and morning. We did love the view of the golf course with the visiting deer nightly, and the fresh snow. The employees at the rental game area were fantastic and super helpful. The restaurant staff were very nice also. The location is good to hit glacier and skiing at whitefish.
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