Homewood Suites by Hilton Colorado Springs Airport

The room was amazing as well as the costumer service! Everyone was so nice!! The hotel is super clean and is very beautiful. One of the best hotels I’ve stayed at. The lobby was very active with people playing pool and enjoy drinks something I hadn’t seen. I loved the decor they had throughout the hotel very beautiful nothing tacky.

Room was great, stay was great. The front desk attendant working on Saturday April 26 @ 10:21 AM has absolute garbage customer service. She printed my receipt as requested however the answer I received regarding the charges was, “too bad it is what it is”. I was confused how the charges were presented on the receipt because this was a business stay and my supervisor has very specific requirements for expense reports. Had she taken just half a second to explain the itemized charges instead of dismissing my problem and calling the next customer I would not need to leave this review. Will not stay here again for business or personal.

Hotel was excellent and exceeded my expectations. Very clean and quiet with a very welcoming staff. Room was large and had a full sized kitchen. Breakfast was great and had a variety of healthy options. Gym was new with nice equipment. Would definitely stay here again and would highly recommend to a friend.