ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Plesent stay. Lovely place with lot of facilities. Recommend place in town for peaceful vacations in Srilanka. Thanks Team ITC RATNADIPA for such facilities in town.

All good , mattress , pillow can gove you good sleep . Have balcony bring u giod view . Reception check in effeciency, good doorman , all helpful . Good location , 50 meter to shopping mall , 5 mins walk to city of dream.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

Loveliest staff .. we were accommodated in bestest way possible .. thanks to Mr Chaminda who rescued us when we had a small mishap .. but Alhamdulilah we had our best stay .. thanks to each and every single member of the staff

This hotel is a newly opened five-star Marriott hotel on the Colombo waterfront. Across the street is the Cinnamon Life at City of Dreams, a five-star hotel with a striking exterior. After much deliberation, I chose this one on the beachfront. There's security at the porte-cochère, and a baggage check before entering the hotel. The ground floor is lined only with sofas, and the front lobby is above. The lobby lounge was very spacious and had a gorgeous atmosphere – truly impressive. I arrived early, so the front desk wasn't crowded, and they upgraded my room without any special comment. It was a room with round walls, which I love, and absolutely beautiful. The room's interior and furniture had a more classic feel than I expected, with a large column, a spacious bed, and a large television being particularly striking. The minibar was housed in a heavy, single-door cabinet, giving it a luxurious feel, and there were five bottles of mineral water. However, the minibar refrigerator is usually locked, so it was a shame that I couldn't chill the water. There was welcome fruit on the table in the foreground. Next to the entrance was a walk-in closet, and beyond that was a spacious bathroom. The bathtub was open, but I appreciated that the toilet and shower were properly separated. The beauty mirror was also unusually large. Best of all was the round terrace, which offered views overlooking the beach and the city. The hotel has two pools, both infinity pools overlooking the ocean. The gym was in a hard-to-find location, behind a spa-like reception area. The breakfast area was one of the largest I've seen in any hotel so far, with plenty of food, but it was crowded and difficult to find things, which was a bit tiring. Also, there was a long line at the live kitchen, and many people, including the staff taking orders, were cutting in line, which was disappointing. If you'd like to see a video introduction to this hotel, try searching for "hakurepo" or the hotel name on YouTube.

Great comfort and unbeatable customer service

Great ocean view property. New & luxurious property. High ceilings. Staff was cooperative. Most of the rooms are with balconies.

Fantastic location, new and clean. Lovely luxury hours. Bravo!

We stayed few nights during trip to Colombo. Service and location to sea view were fantastic!