Disappointing.. we booked a deluxe sea view room for my big birthday trip, the room was basic and the view was barely there. I complained and asked to be moved. However, the receptionist was far from helpful or polite and refused. Our Seaview was only available by standing on the balcony, which was solid concrete. Don't waste your money. The hotel blurb suggested the sea was a short walk or shuttle ride away. What they fail to mention is its downhill and not easily identifiable like other hotels. The hotel food was good, we found plenty to choose from each day. The A la carte restaurants were not open or offered to us. The onsite Haman and disco were chargeable, again not what the brochure led us to believe. This hotel is geared towards Russian, Polish, and German guests with a maximum of 5% English. This is also true for Side in general, I was thankful for high school German classes to be able to order drinks and food, etc. The hotel lobby, restaurant, and other general areas are in good condition, but our deluxe room was in need of repair. The pool looked huge in the brochure, hence booking however it was basic at best. Crammed with loungers,leaving little room for personal space. I would not choose to stay here again.
Dịch