Mahi's Gateway

Air conditioning was not working. Though they changed the room. In both rooms ac has issues. Cockroaches everywhere hotel admin was totally absent room was so small that it could not accommodate the third bed at all. When we checked out at 4am, hotel staff were sleeping in the front office and we had to wake-up one of them and return the room key

Not so clean. Lobby area was very smelly. Bad maintenance. Basic bathroom sanitary kit not provided.

Good room service, they provide delicious breakfast, roof top restaurants with bar well created, staff are nice behavior with us

When i arrived at hotel and showed them the mmt booking, they were clueless. They told me that the rooms are full. They called someone and confirmed the booking and then they arranged a room for us. The room was not in good condition, ac was not working. We complained about this and initially they keep telling that the rooms are full. We wanted to visit adi yogi and we were returning to hotel in night so we asked the receptionist to arrange different room till we return back to hotel. Upon returning to hotel at 9. 30 pm they still did nothing. We complained and asked for different room and finally at 11 pm they handover the key of different room which was in good condition. The staff lacks professionalism.

Near to airport and hospitals.rooms are clean and neat.food is ok but little costly

I gave 4 rating because the flight was double rescheduled from bengaluru to coimbatore so i was forced to take a flight at 5am to reach coimbatore at 6am. I stayed at the airport till 9am in the meantime i tried to contact hotel manager but phone was not picked up, so i took a taxi and came to the hotel. The manager assured me to arrange one room but at 10am he told me to pay rs 2000 for early check-in since you booked the room online. Afterwards he said that ma'm wants to talk to you then she allowed me to go in the room only on the promise to check out at 10am on 12th. Yes the rest of the stay was uneventful and good