Coco Lagoon by Great Mount

Our stay at Coco Lagoon by Great Mount in Pollachi was an insredible tropical escape! Surrounded by swaying coconut trees, the resort is a true tropical paradise with a serene and lush environment that makes you feel instantly relaxed. They have a beautiful pond where guests can enjoy a peaceful boat ride, adding to the charm of the property. There are plenty of activities to keep you engaged, from pottery sessions and a nostalgic bullock cart ride to an evening barbecue with live entertainment and a mesmerizing magic show by a renowned artist. These unique experiences make the stay all the more enjoyable. We stayed in the Tropical Suite, which was wonderful, but the resort also offers other accommodation options like suites with pond-view and pool views and private villas with swimming pools, catering to various preferences. The food was delightful, and the breakfast buffet spread was decent with a good variety to kick-start the day. For those looking for a wonderful stay option while exploring nearby destinations like Valparai, Coco Lagoon is a perfect choice. It’s an ideal base for a rejuvenating getaway, surrounded by the beauty of nature and coconut groves. Highly recommended!

Though a small property, Rooms and property are well maintained. 5 star to food. 0 star to few of the staffs especially the front desk, room service. Camp fire was just a gimmick with just smoke and no actual fire. Discriminating guest which is the saddest part of the whole trip. Requested to switch on plunge pool filter multiple times, but didn't. Nothing much to see around. Overly priced against the amenities and service.

We were a group of 13 who visited this place for a day out. It was not a remarkable experience, I would say. The reception and other employees took a bit of a lukewarm approach. It was a blink-of-an-eye decision, but for the 24k we paid, this place fell disastrously short of our expectations. It is out of nowhere, and this place and its surroundings have nothing interesting to offer. The parking facilities are inadequate. The place is maintained okay, but there are many no-go places for those who want a day out. Even a flipping swing! The food was just okay but terribly lacked options. This place may not suit those not from the state, let alone foreigners. We were seated where the AC was not working, and the temp was about 35 degrees; needless to say, how it would have felt. When I raised it, I got a grin from the team from the property. Overall, it was a terrible experience!

Worst experience advise not to go for the day out. Disappointed as all the games and stuffs were not available as described to us. And don't pay in full before you go. We went with a group of 14 members. Everything was out of plan. Our crew got disappointed. I was in their office more than I enjoyed the destination. Things went in vain.

Had an excellent stay, beginning with making the reservation. They gave us detox water to greet us, quick the check-in process, and offered lots of things to do including boat rides, guided river walks, indoor games, kid's play areas, turf courts, and more. Additionally, the food tasted delicious.

Everything about the hotel was exceptional. It was clean, stylish, and roomy with excellent service where we had dinner. The food was good, great value for money, and the service was attentive and efficient. The room itself was well-equipped and comfortable. “The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable". I definitely wanted to type some words about the staff 1. Swetha from the reservation team - excellent staff, the way she understood my requirements was outstanding. She is an asset to Coco Lagoon. Swetha keep up your good job and you will reach heights. lovely to speak and looking forward to booking again and speaking to you. 2. Dinesh: you are a rock star I would say. event management manager he is and a great show was organized and he made the audience so cheerful and kept all of us happy. and should also put a few words about Sandhya and Manir's reception and home service staff who were so kind in getting our requirements done, good job guys.