cincileim
ngày 22 tháng 2 năm 2023
I didn't like a lot of things! 1. Breakfast, eggs-eggs-and again eggs! Guys, for money that we paid, is a shame to have just eggs when is about hot food, I really can't understand people which are praises them, maybe they didn't see anything better?!♀️ 2. Staff is horrible, at breakfast we had to wait to be serve, I was in front of her waiting to be served, and she was talking with someone else, she didn't even had the intention to serve me, until I made her an observation! 3.The lock door was unfuctional, they didn't care at all!!! 4.The shampoo and gel and all you want to use for hair and body, was the same liquid!!!! seriously?! a 4* hotel?! again, is a shame! 5.when we made the reservation, there was mentioned that is included the fee for city tax, 2,50€, after we were charged again! 6.The bill was given in Italian, we didn't understand anything, after finding that there are things that we even didn't ask or have! So, our advice...be careful with the bill, sometimes they use to lie the client! 7.The staff need review the behavior! (Just the girls from sauna was the only nice person! Will add the picture, when is showing that when we booked, the city tax was included in the room price, when we left, we paid again on hotel! So, conclusion?! Never again!
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