Residence Inn Cleveland Downtown

RTAの地下鉄駅から徒歩で１０分程度のロケーション。周辺に飲食店が多く夜も人通りがあり外食に便利。朝食付きが良いです。一方で清掃はソファに汚れがあったりマリオット系としては残念です。

房間很大，地段好，值得！

Parking is terrible My stay was good. The front desk was friendly the room was lovely. The fireplace was a nice touch. Breakfast was ok. However there was no parking lot available so you are forced to park across the street and pay for parking or use the hotel valet parking which was over $100 for two days. I’m glad my stay was short because it could have been extremely expensive for someone with a longer stay. The hotel should at least offer a free parking pass for your stay or a discount coupon. Although we had a great time and was in a great location, I would probably not come back because of the parking experience.

Room wasn't dirty but wasn't the cleanest either. The fold out bed was filthy under the sofa cushions. The rest of the room was clean. The room smelled like cigarette smoke and the pillows and bedding were not fresh smelling whatsoever. Staff lacked some general professionalism tbh. Plus they charge your card for a $100 incidental fee and tell you if no damages or items charged to your room, you get that back. At check out they informed me it takes 3 days to get the $100 back 😆. What happened to just habjng a card on fiel for incidentals? Seems odd to me. Not sure I'd go back. Super convenient being by E4th and Rocket arena and Progressive field.

All the staff were so very friendly throughout the facility from check in to cleaning to dietary staff and valet service!! Your facility should be proud of that!! I would like to take time to write a very kind review of hostess Asia (not sure her spelling of her name) she checked us in and was so pleasant and offered us a upgrade which was so nice of her and the room was perfect for us- thank you again Asia!!!

Great stay!!! It’s right where everything is and easy to walk too. Beautiful inside, staff is so friendly! Will be back!