Super 8 by Wyndham Cleveland

I had a great stay at Super 8! The room was clean, comfortable, and had everything I needed. The staff was friendly and attentive, making check-in and check-out a breeze. I appreciated the convenient location, which made it easy to get to nearby attractions. Plus, the complimentary breakfast was a nice touch to start the day. Overall, it’s a good value for the price, and I would definitely stay here again!

I reserved on app, we were given room on the backside. There were roaches crawling across the floor when we entered. Tile floor had not been swept. Non-smoking room, but huge burns in bedding and the couch, and it was so nasty dirty that i wouldn't sit on it. The little girl at the desk was nice and moved us to a room on the front. It was better, but the floor was told and filthy. I went from the shower to the bed and had to wash my feet (see photo) because they were black before I could put my shoes on. We stay at super 8 a bunch on our motorcycle rides. This was by far the worst, nastiest, gross room we have ever paid to stay in.

Our sheets and toilet seat had burnt marks. Decor had bad scratches. The room smell like bad, bad cigarettes. The showerhead was not proper and had very high pressure water just shooting out. The AC, breakfast and staff was great and nice!

Our room was disgusting. We rented the jacuzzi room #104 for our 11th anniversary and we didn’t even stay. The faucet was broke. Hair all in the bathtub. Jacuzzi didn’t even work. Seen a roach crawling on the AC unit. The floors were so nasty and oily like they hadn’t been mopped in forever. Just completely disgusting!!!

We reserved two rooms - 204 and 208. We didn’t actually enter 208 until we returned from a wedding, and upon doing so was met with the following: Cockroaches on EVERY SINGLE WALL, each bed, and on the floors A large area of bug feces on the sheets , and various other piece of roach shells and feces on the mattresses. 3 cockroaches coming out of the frame of the bathroom door (ALL AT THE SAME TIME) A random pill on the ground leading into the bathroom A ladies fake fingernail beside the pill False eyelashes behind the nightstand A used tissue behind one of the beds (along with the remote to the tv) We refused to stay in the room, and instead crammed 4 adults and 2 children into room 204 (even though I still found a cockroach in that room, at least it was by the door. If my in laws and children had not already been in that room all evening and were sleeping, we would have left at that time too. I requested room 208 only be refunded to us even though everyone I’ve told about our experience says I should have demanded refunds for both rooms. Even after explaining the situation, I was initially told only half of the cost of 208 would be refunded (keeping in mind the prices were already more than 3 fold higher - $158 per room, per night). I had to hound the manager multiple times over the course of the following week until I was finally offered a full refund for the room. I will say, Bill was polite and was nice to work with. I knew he didn’t have the authority to give the refund but he took my calls and discussed my concerns with the owner, Mike. In my opinion, Mike should have contacted me directly and offered a refund right away for 208 (if not both!). I would never, EVER stay here again, and I will make sure anyone I know knows the experience I had. I have sworn off Super 8 hotels in general from this experience.

Checked into hotel front desk night person was nice, her name was Susan. Had a cleaning person come that has been on vacation in India gave her a nice gift. She said he lives upstairs. We went to the room pulled the covers back as I always do and the sheets where filthy, like someone had rolled in the dirt and then on the aheets, my daughter went to the sink and someone had left cleaning powder in the sink. I called downstairs to Susan she apologized and said she had another room right next to the room we had available but we had to come downstairs to get the key she could not bring it to us. My daughter went to get the key. We opened the other room and looked at the bed and lo and behold bedbugs on the pillows and bed. Needless to say we checked out and left. UNACCEPTABLE! VERY UNACCEPTABLE