Suncadia Resort

Nonexistent service, super busy with weddings Don’t expect to be able to speak to a person working there for any reason whatsoever. Think recorded messages to self serve when calling reception. Understaffed, large and impersonal, long wait times at restaurants (mediocre and overpriced) but gorgeous views from main lodge.

The Inn was quiet and had a beautiful view. The room was gorgeous. Unfortunately the restaurant at the Inn was closed the days we were there however there are other great places to eat at the resort itself. Front desk at the lodge was very accommodating and helpful.

There is something to do and enjoy for literally anyone! Great premise and comfort

No functioning shower and no resolution! This was our first time staying at Suncadia. We did not think to research whether our room would have a mini fridge because what hotel doesnt?!? Spoiler alert, there are no fridges in the double queen rooms, so our snacks went to waste pretty quickly. Second, we asked the front desk if we could borrow a board game, but they do not have any. They do put out containers of stale smores supplies each night with no receptacle to put the supplies in, maybe your hands? Lastly, my daughter and I went to the hotel hot tub at 9 pm. There were dirty, wet towels all around the hot tub. We got in and noticed a strange smell, and then turned on the jets and the smell became very sewage-like. We went back to the room to shower and there was not hot water. I called the front desk and they said the water is "tricky", but sent an engineer. My daughter and I sat in stinky swimsuits for 2 hours and Adrian at the front deak would not allow us to shower in another room or switch to functional room without paying an additional deposit. Adrian said that there were no managers on duty and they would be sleeping! Like my 9 year old should have been! Finally, i developed a rash and washed us with water from the sink using the ice bucket. What a horrible experience! Also, they were sanding the baseboards all day in the hallway outside of the guest rooms and we woke up extremely congested. The property offers no continental breakfast, very few amenities, and is not very clean. Two thumbs down.

The area was fantastic and there's so much to do! We only wish we had more time to experience everything. We would have loved to stay a bit longer.

My family had a very nice weekend filled with great views, food, and drinks. We were lucky enough to get snow which was very fun during our time swimming at the outdoor pool.