Trinity
ngày 7 tháng 5 năm 2024
i paid $400 for 4 night at this hotel. i didn’t realize i booked a smoking room and asked to get a non smoking room and the woman who helped us was wonderful, no issues at all. the issue was that after being moved into a freshly cleaned non smoking room, there were 2 live roaches crawling around. after paying $400, i didn’t think i would have to sleep next to a roach. i was able to talk to the front desk and get a refund thankfully. i want to clarify though that the staff were great, but cleanliness of this property is definitely not up to standards for how much you’re paying.
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