SureStay Hotel by Best Western Manning

The stay was nice, the room was clean,check in was fast. The breakfast had a lot of things that were not either not working or no orange juice mostly water, pancake grill not working.

The room was clean but one of the beds linens was soiled. The front desk was called and to be called 2 hours later to get the problem fixed.

This is a motel This is not a hotel. It is a MOTEL! It is very clean and the breakfast was above average but the name and description is rather deceptive.l prepaid and was locked in. As a single woman, I just feel much safer staying in hotels.

Basic comforts met Comfortable bed, basics needs adequate. Front desk welcoming and efficient. Pet fee very reasonable. Motel under renovation; remnants of old structure obvious but not undesirable.

We booked a room on the ******* app and had a confirmation number, upon arriving at the hotel, the front desk person called the owner or manager and said we had booked online and there were no rooms left. The app showed 6 rooms available. When I questioned this, the person walked into a back room with the phone and came out to say they have one room and it would be double the price. I asked for a refund and they said they could not refund me. While working with ******* they called the hotel and said the manager wasn't there. awful

The room was okay, b ut had I known that we would be staying on the second floor with no elevator, I would not have booked it. We picked the hotel because it was pet friendly, but that meant having to carry two cats and their cat litter up the stairs - along with the rest of our stuff. For people in their 70s, it was a bit painful.