Holiday Inn Birmingham North - Cannock

Good hotel

It's ideal for a quick stopover . For the price I paid it's fine there was no coffee available in the Breakfast as the machine wasn't working so that was disappointing but the room was decent and spacious with a good Bathroom and i was on the 9th floor so iou get a good view from out of the window

Given that the room was £45.45, we were not expecting a palace, The hotel looked tired and dated , the room was clean but shabby. Most of the furniture had damaged or missing edging strips. Only at bed time did we notice a bed side cabinet was missing. We visited the bar at the top of the building, when the bar lady pulled a pint it looked cloudy and flat, didn't even try it, and went to the restaurant instead. We ordered two steak pies, they had been warmed up in the microwave so the pastry was soggy. They did offer us a different meal, which we declined. This was the worst bit of the stay £16 each for very sub standard food . Continental breakfast was good. The staff were pleasant enough and helpful. I may stay here again, but would not use the restaurant.

Where do I begin! The good point was the staff are friendly. The bad was the whole building. Room was hot and then air con not working was given a fan which didn’t do much. The fan in the bathroom did not work. Towel rack was rusty sink looked like it had been glued together. Curtains were dirty/mouldy. The carpet has been eaten I think by moths I found a couple of moths around. The door to the room looked like it had been broken at some point. This was a good location for where I wanted to be. The hotel could be amazing from its unusual structure but the whole place needs a big makeover. I actually feel sorry for the staff that work there as it must be complaint after complaint. This does not live up to the holiday inn brand. I would not stay here again

As a diamond elite IHG member , I have stayed in hundreds of IHG properties, this is the worst. No hot water in shower , no water pressure only a dribble , broken shower door , tattered old furniture It tarnishes the IHG brand , avoid this hotel The staff were friendly but unfortunately let down by the room

How nice to be welcomed by efficient smiling desk staff. Nothing was any trouble, and a minor glitch with the door not locking properly was fixed immediately. Bright lighting, good connectivity to wi-fi and several easily accesible power points, lots of hot water and a good shower. Easy parking a bonus. The chef and kitchen staff also went out of their way to please. In all a very pleasant stay. Good value for money. The ground floor bar is open but not the one on the 12th floor. Thank you all. Note to management… The 12 floor bar being closed should be mentioned on the website as is the gym.