Imperial Court Suites

The shower warter can't adjust. Was very. In the room have No little spoon

Was not informed that the reception is at another address. Seems like a common problem. Receptionist was very slow and I had to wait 10mins while she checked with her manager to verify that my room is prepaid, then she gave me the wrong info on the room floor. The room itself is decent for an apartment but still not like how pretty it is in the pictures. The shower head is leaking and falling off its nails. The living room floor was wet after a light rainy day, don’t know where the water leaked in from! The hallways and reception area looks like a sleazy motel set. There was a stash of fire extinguishers at the basement. When someone walks outside or closes the door you’ll hear it loud and clear. Lift landing is between floors and corridors are super narrow. I would not stay here again and don’t think it deserves more than 2 stars in any rating.

With a bit noisy at the building door.

Good location

This property provided us with a nice spacious room. It was overall a good stay in london for the price.

Best thing about the property is the location. 3 minute walk to Bayswater station and 8 minutes to queensway station, easy access to several tube lines. 10 minutes and you are in Kensington Gardens. Property is located in a quieter road. Next street has many shops and restaurants. I had apartment 9c on top floor. Condition was disappointing with pealing wallpaper and worn out laminate flooring. Ok for short stay

Apartment was in great location very near two tube stations. It was clean and the small kitchen unit was well equipped for basics. Sound proofing isn’t great. You wouldn’t want to have noisy neighbours. Mattress on bed could be a bit better also. It was old and springy. Overall though by London standards this is good value, especially if there are two or three staying.. I’ve stayed in some absolute slums in London for higher prices than I paid here. Would recommend and would stay again.

Bayswater is an excellent area for access to tube, for groceries and eateries and to tourist attractions in London. Room was VERY small. While the website states air conditioning the units have been disconnected in most rooms. We stayed for a week and the only time the room was serviced was once when we specifically requested this.

An awful experience! I would never go back. The site stated the rooms had AC . First we were told , it was a third party site and they were not responsible for what it said. Then we were told they did have AC’s in some rooms, but they didn’t work and they tried to convince me that was sufficient. They made no sense. I asked for a refund so I could find other accommodations. I had just paid 20 minutes before. I waited 45 mins for the manager who left without talking to me. I was told I needed to email them. They would not refund me. They them showed me 3 other room options with ac’s that didn’t work either. The second night they then put us in a studio with a barely working ac that went down 2 degrees after 24 hrs. The bed was broken, the hall had dirty stained carpets, wallpaper peeling off the walls, and towels that smelled of mildew. The site images make the rooms much larger then they actually are. The rooms are very worn down. The shower door literally fell off into the shower. They also refused to reund me the difference for a studio instead of a one bedroom which I had booked. They said the studio was actually bigger than the one bedroom, which was complete BS. They were pleasant at the front desk but lied to me over and over saying they would take care of us or refund me. In the end all they did was give me a fan and waste my time .