Mercure Bandung Nexa Supratman

good location, will be back for stay

Mercure Bandung Nexa Supratman is a well-regarded hotel in Bandung, Indonesia, known for its comfortable accommodations and convenient location. Guests have praised the hotel for its cleanliness, friendly staff, and proximity to various dining options.

Perfect view from room

The room is spacious enough for two people, but if you have young children, it might be necessary to book a larger one. Everything was perfect during my stay here, except for breakfast. My family was dissatisfied with it because it's unpalatable. I am hoping that the chef/cook can improve their cooking skills as some of the food tends to be salty and blendy. A week prior to checking in, we requested connecting rooms, but unfortunately they did not comply. That's not a big deal.

I booked for 2 nights and arrived around 4 PM. The check in process was smooth. After that i took a nap and woke up at 6 PMby the noise of people chatting from the room besides me. Turns out it was their TV noise and clearly heard in my room. I straigth up called the front office and waited, no one came. 5 mins later i called again and no one came. I stormed out to the front office because clearly no one cares met with the security. Instead of apologizing he said that he just about to checked. I was really upset and only after that they aware and tried to handled my situation. Finally after long discourse i moved to another room and promised to be moved to bigger room the next day since that night it was a full booked night. Moved to the new room, but it was a twin bed room merged into one (i reluctantly agreed, because my wife already said ok). Next day moved to bigger room, i believe it was the suite found out in the morning that the sheet was no clean (picture 1). To top it off, the room accoustic was as bad as normal room. I stayed in the furthest room of the corridor, but they open the corridor window and let the road noise got in the building. I woke up by the noise of parking attendant whistle (the loud one). Their suite has bathtub, but the hot water only warm. So when you want to take a long relaxing bath, the water became cold really quickly. My wife was asking for a shower cap, again i had to called twice to get it. Their service was really slow. I was too tired to complaint again, so better just pack my things and checked out from the hotel. If you looking a place to relax and get a good rest, find another hotel.

Good food good place good location near shopping center and city