Novotel Qiandao Lake

Great stay at a clean, friendly hotel, excellent soft play for kids. Nice buffet breakfast. Highly recommended!

We stayed there in November 2023 and got an upgrade with a nice tub in the room. thank you. It was very nice. The only thing which was special for this room, was that the door to the balcony was not closed tight so cold air cold come in. The breakfast had an good amount of different food and was good. The staff was very nice also the did not speak English, but thats no problem.

It is a merely 3 years old hotel but everything looks pretty worn. The swimming pool is nice but not as nice as on photos. The kids indoor playground is nice for kids under 5. But for the rest, it is not really worth the 5 star. The room design is rather weird. We booked a superior family room with 1 queen bed and 1 single. The size is okay with a balcony. But there is only 1 chair on the balcony. The toilet is facing the bed directly and the shower as well. There is no any privacy for the guests sharing the room. Even with your own child, you deserve some privacy I suppose. The wash table is right next to the bed which is also weird. The overall design is not well thought to my opinion. The breakfast hall is huge but the quality of the food is disappointing (not the worst but definitely not best for a 5 star). The lady standing in front of the breakfast hall for welcoming the guests is always grumpy. The price is too high for what you get in general. But anyway, the island is way too pricy for what it can offer. Will not return any time soon. And the toilet in our room stinks a little.

Beautiful rooms. The breakfast is sumptuous and there's a lot to choose from. The staff there are friendly and helpful. 特別謝謝微小姐的招待！

接待人員很熱情，特別是小羅提供了二個房型讓我們選擇，一個是帶陽台的，室內空間小，另一個是內陽台，室內空間大，而且有帳篷，最終我們選擇了內陽台空間大的房間，房間有親子活動 設計了遊戲，佈置了小童樂園背景，室內還有小童樂園，值得推薦

服務好，尤其前台的illy和Tony，昨晚比較晚了，他們都很熱情的接待我們，事無鉅細的告訴我們的注意事項，Tony親自帶我們去房間！房間很大，很舒服！謝謝