New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Good hotel

酒店設施有點來了，但是服務非常在線，小朋友玩的超級開心，工作人員對待小朋友很友好，自助早餐也還可以，前台入住時有小姐姐加了微信讓有問題隨時聯繫，接待我們的叫歲歲非常熱心，千島湖魚頭湯是真的很美味呀！

房間不錯，乾淨寬敞，雖然有些年代了，但完全不影響居住體驗，住着還是挺舒服的。之前看了評價還擔心太舊，但完全沒有問題。前台和管家小姐姐態度也很好，給孩子送了小禮物孩子很喜歡。酒店的無動力樂園和游泳池孩子玩得也很開心。總之第一次來千島湖選了開元，沒有失望

在千島湖住了三家酒店，開元是服務最好的，管家希希耐心熱情，退房忘帶泳圈，第一時間聯繫並且幫忙郵寄到家，服務員樑阿姨服務周到，關鍵是身體不舒服時候送上的貼心小飲品，讓人温暖極了，下次來千島湖還住這裏噢。