Tài Khoản Khách
ngày 12 tháng 12 năm 2021
We checked in around 11am. As soon as we arrived we noticed used dirty towels in the bathroom. Hair in the sink and no coffee cups and a water bottle and plastic over the table in the room. One of the beds were messy and unset. Called the front desk and the lady apologized and said they would fix it right away. Me and my fiancée left so they could and came back to the same picture. Mind you on the way back a cleaning employee was sitting in a room doorway chatting away and laughing on the phone. Whatever not a big deal. We cleaned up the mess and settled in to relax. At the end of the day I was resetting the other bed that we slept in bc of the other not being clean and noticed a dark large yellow stain on the sheets that was hidden by a thick cover. So disgusting knowing we slept on a stained bed. We went to check out early and we’re told there was no extra charge for this and was told the same thing in the AM before we booked. Now they just charged me an extra 50$? Why? This hotel was a disappointment and turned a day that was supposed to be relaxing and a break from everything into another hectic day. Very disappointed knowing I payed 120 for a hotel that wasn’t even worth 60$. I would love a refund.
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