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Steven Wayne
Phòng Thông minh Sang trọng (Giường đôi)
Lưu trú vào thg 8, 2024
Một mình
23 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 9, 2024
The location is very good. There are a lot of small restaurants around the hotel. Check in process was easy. Check out process was very easy. The carpet could use some extra cleaning because there were some stains. There were USB outlets on both sides of the bed which is handy. The lobby is a little difficult to find because it’s tucked back in the restaurant area on the second floor. I’d have no problem with staying here again.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your valuable review of our hotel. We are delighted to hear that you have had a pleasant time here and are willing to visit again. This is our greatest affirmation and encouragement!Dear customer, regarding the points you mentioned, we greatly appreciate your careful observation and feedbackSuperior location: We are glad that you like the location of our hotel. The abundant small restaurants in the surrounding area do provide guests with a variety of dining options, which is also one of the important factors we considered when choosing our location.Convenient check-in and check-out: We have been committed to optimizing the check-in and check-out process to ensure that every guest can enjoy fast and efficient service. Your affirmation is the driving force for us to continue working hard.Carpet Stain Issue: We deeply apologize for the carpet stains you mentioned. We will immediately notify the housekeeping department to conduct a thorough cleaning and strengthen daily cleaning and maintenance work to ensure the cleanliness and comfort of the guest room environment.Convenient USB sockets: We are glad that you have noticed a small detail in our room design - the USB sockets on both sides of the bed. This is to make it more convenient for guests to charge and use electronic devices, and your satisfaction is exactly what we designed these details for.Lobby location: We apologize for any inconvenience caused by the lobby location. We will consider adding more prominent signage or providing advance notice in the booking confirmation information so that guests can easily locate the lobby.Thank you again for your valuable feedback. Every feedback you provide is a valuable opportunity for us to improve our service quality. Looking forward to welcoming you again in the near future and providing you with a more perfect and thoughtful accommodation experience!
Gongfuchapai
Phòng Thông minh Sang trọng (Giường đôi)
Lưu trú vào thg 9, 2024
Người đi công tác
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 10, 2024
在好vvvvvvvvvvv
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人:收到您的點評,小棲真的很開心能一直陪伴您度過美好的時光。小棲家一直秉承“關愛您無處不在”的服務理念,客人入住的開心及安心一直是我們最為關注的,給您提供最優的入住環境以及給予您歸家般的温暖是我們努力的方向,也希望還有機會能服務於您,讓您見證我們的成長。祝您生活愉快!
jose
Elegant Light Luxury Smart Twin Room
Lưu trú vào thg 6, 2024
Gia đình
4 đánh giá
2.2/5
Đăng tải vào 3 thg 8, 2024
Not for foreigners
Dịch
Phản Hồi Từ Khách Sạn: Dear guest: Hello, thank you very much for your feedback on our hotel. We understand and respect the needs and preferences of every guest, and although our hotel design and services are primarily aimed at a diverse customer base, we also recognize that in some aspects, we may not fully meet the expectations of all international travelers. We are always committed to improving service quality, so that every guest who stays can feel the warmth and comfort of being at home. As for the "not suitable for foreigners to stay" you mentioned, we are deeply sorry. We checked and corrected possible shortcomings, including but not limited to language services, international catering options, room facilities, etc., so that we can make improvements in the future.At the same time, we also welcome you to specifically point out which aspects make you feel this way, which will provide valuable reference for us to improve our services. We look forward to providing you and all international travelers with a pleasant accommodation experience at our hotel through our efforts in the near future. Thank you again for your valuable feedback. We look forward to the opportunity to serve you again in the future and prove our changes and growth. Wishing you a happy life!
Serch 9
Yayue Light Luxury Smart Twin Room
Lưu trú vào thg 2, 2022
Người đi công tác
43 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 12 thg 3, 2022
Great location, close to everything you could need (big mall, plenty of restaurants, bank, convenience store, pharmacy, etc.) Friend staff too... Overall Good!
Dịch
Phản Hồi Từ Khách Sạn: 您的肯定成為小棲生命中最美的點綴,您簡單的話語,是我們執着努力的動力和源泉,能想象您在輕敲鍵盤時嘴角微微上揚的樣子,願您工作順利,每天都能體驗到各種小幸福哦!非常感謝您的入住與點評,期待與您下次相遇!我們一定會將更好的自己展現給您及更多的家人,爭取您下次到來小棲能得到滿分!祝您生活愉快!工作順利!
KARTHIK
Suite thông minh (Bồn tắm, tủ lạnh)
Lưu trú vào thg 6, 2022
Người đi công tác
3 đánh giá
3.7/5
Đăng tải vào 6 thg 8, 2022
Great Location. Very Basic Facilities.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人:您好,感谢选择望山栖轻奢酒店(重庆光环购物广场店)并与我们分享您的入住体验。小栖家主打智能轻奢风,从您进入大堂开始,我们就有一整套的服务流程与严格的卫生标准,只为给您提供最优质的入住环境,也非常的感谢您对我们酒店的认可与赞扬,希望还有机会能服务于您并获得您的满房肯定。顺祝您旅途愉快!Dear guests: Hello, thank you for choosing wangshanqi light luxury hotel (Chongqing Guanghuan shopping plaza) and sharing your stay experience with us. Xiaoqi home focuses on smart luxury. From the moment you enter the lobby, we have a complete set of service processes and strict sanitary standards, only to provide you with the best quality living environment. We also thank you for your recognition and praise of our hotel. We hope that we will have the opportunity to serve you and get your full room recognition. I wish you a pleasant journey!