Các đánh giá Wyndham Grand Plaza Royale Huayu Chongqing

Phản Hồi Từ Khách Sạn: Dear guest, thank you for your review. We are glad to hear that you found our hotel's location convenient for both the airport and train station, and that you were satisfied with the cleanliness and service. We apologize for the inconvenience caused by the centralized air conditioning system, which made it difficult for you to adjust the room temperature to your preference. We will take your feedback into consideration and look into ways to improve this aspect of our facilities. Thank you for bringing this to our attention, and we hope to welcome you back in the future with an even better experience.General Manager Victor Jin and the service team

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to leave your feedback. We apologize for the inconvenience caused by the smoke smell in the initially assigned room. We are glad that our reception staff was able to address the issue promptly and provide you with a new non-smoking room. Regarding your comment about there not being much nearby, actually, there are many interesting places around our hotel. There are three light rail lines nearby. Our hotel is surrounded by a street full of hot pot restaurants. And there is also Longtousi Park. If you consult our hotel staff, they will be happy to provide you with assistance. We value your comments and hope to have the opportunity to welcome you back in the future. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to let us know. Best regards, Victor / Hotel General Manager

Phản Hồi Từ Khách Sạn: Dear guest,Thank you for taking the time to share your feedback. We apologize that the location didn't meet your expectations. While we are not in the city center, we do strive to offer other advantages such as a peaceful environment and easy access to certain attractions.Regarding our service, facilities, and food being average, we take your comments seriously. We are constantly working on enhancing these aspects to provide a better experience for our guests. Our team is dedicated to improving service quality through training and feedback. We are also planning upgrades to our facilities and are exploring new options for our food offerings.We hope you will give us another chance in the future to show you our improvements. We look forward to welcoming you back and exceeding your expectations.Best regards,

Phản Hồi Từ Khách Sạn: Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different experience to every guest, we are really very moved to see your satisfaction and affirmation.Looking forward to welcoming you to our hotel next time. Victor Jin, General Manager of the hotel, and the service team

Phản Hồi Từ Khách Sạn: Dear guests, hello! Thank you very much for choosing to stay at our hotel and sharing your experience! The hotel is committed to providing you with a warm and thoughtful stay experience! Sincerely looking forward to your visit again! I hope to receive a five-star rating from my family next time~Hotel General Manager Jin Tao and Service Team.

Phản Hồi Từ Khách Sạn: Dear customer, hello! Thank you for your detailed feedback and sharing. We apologize that our stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management team, identifying shortcomings from the smallest details, maintaining good aspects, and improving deficiencies. We always strive to create a perfect stay experience for our guests, and we believe that you will have a brand new experience on your next stay. We sincerely invite you to come again! Hotel General Manager Jin Tao and Service Team

Phản Hồi Từ Khách Sạn: Dear Guest，Thank you very much for taking the time to give us recognition. We also appreciate your support to the hotel. We did not receive your full 5 points of praise, and we still feel a little disappointed. Perhaps there are still areas where the hotel did not do well. We hope that your next visit can point out our shortcomings, and we will strive to do better. We will continue to provide attentive service so that every guest who comes to the hotel can feel the warmth of home. We hope that our service can bring you more surprises and emotions. Looking forward to your next visit! General Manager Victor Jin and Service Team.