Pierre216
ngày 9 tháng 7 năm 2024
We booked five twin rooms for one week at this hotel, but upon arrival, we were given five single rooms. The receptionist did not speak English at all, but managed to explain that there were no twin rooms available. This was very frustrating, as we had booked the rooms a long time ago.
However, I want to extend a massive thank you to Trip.com, who were incredibly helpful and found a solution for us. Big thanks to Trip.com for arranging everything!
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