Tài Khoản Khách
23 tháng sáu, 2024
Just back from a fabulous night away. Exquisitely Cotswold, complete with winding staircase and creaky floorboards. We had spa treatments and used the pool area when we arrived, which was incredibly relaxing. The staff were very friendly. On arrival in the foyer for dinner, we were ushered into The Fig (despite being told on arrival we would be able to choose where we dined…….). The food was amazing, and they even served fries with my daughter’s meal when we asked if that would be possible. Breakfast was really good too. Clearly Health and Safety regs have changed since this place was opened, hence a “Cation, Hot Water” piece of paper sellotaped to the tiles behind the sink. The sink was a bowl, but sadly the tap didn’t reach far enough over, so when you washed your hands, water went everywhere. Sadly the last face we saw on reception when checking out was really grumpy, and the fact a 10% service charge (£51) had been added to the bill was very unwelcome. You do get good service, but I feel that is reflected in the price the hotel charges, and to stick 10% on top was taking the micky. We asked for it to be removed. We did have a lovely time, but would have been nice had we left with a cheery smile having settled the bill.
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