Premier Inn Chippenham

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Bathroom floor was sticky, edges hadn't been cleaned in months, mould on bath handles and dirt dried on in bath. Coins under bed so not cleaned either, build up of dust behind door and on furniture. Asked for bathroom to be cleaned which it was but only the middle of the floor as usual. At checkout I suggested to receptionist that room 52 needs a deep clean, received a half hearted apology but she made no more so I doubt it was done. Won't stay again.

Typical Premier Inn, comfy and clean room. Large free car park and staff were very friendly and welcoming. Only negative was heat in room, it was like an oven, there was a fan but didn’t help much. There was a Morrisons nearby, a petrol station with M&S and a Greggs. Brewers Fayre on site, only ate there one night and meal was good with quick service, was quiet when we were in. Town centre is 30-40 minutes walk away, not an issue for us, it’s uphill on way back, we walked to station every day rather than use car. Apart from heat, no issues.

Plus room very small . Otherwise a normal plus room . Clean. No lift to 1st floor. Long way to reception. Some plus rooms have no walk in shower. Reception helpful . Ask to park in disable slot at entrance if needed. Near Morrisons , Greggs and M & S.

The good points first .... let's be positive. Free parking and a friendly welcome, so far so good. Brewers Fayre next door clean, friendly staff and good servoce. Nice food breakfast and dinner. Tick. Ok, so here goes. My ground floor room (24) was right in the rear corner of the building, so a long hike from reception and west-facing so heats like an oven in the afternoon. Big laminated notice on the bed announcing that there's no aircon, and the window only opens a crack. Because of the heat, they've helpfully packed the duvet away under the bed and just left its cover on top. Ok so far. Just about. However, you then discover the wifi download speed is 1.1 Mbps which means no usable internet, and no connection whatsoever in the restaurant. Have a shower instead you say, but the shower-head won't adjust for height or angle so just squirts straight downwards. Paitwork in the bathroom is scuffed and tired. Finally, and best of all, when you wake up feeling chilly in the small hours and pull out the duvet, you find a lovely great brown urine patch right in the middle! Now we know why they hid it under the bed! Premier Inn, you should be ashamed of yourselves. Everyone else, AVOID!

Such a comfortable bed! The room was very clean and a fan had been provided as there was no air conditioning, also the duvet removed to cope with the heatwave!