Tài Khoản Khách
ngày 3 tháng 6 năm 2024
Overall, the stay was not worth the cost, and it's unclear how this resort was rated 4 stars. Rooms: The room looked nice but was located on the second floor with no elevator access. Room cleaning was not done on the second day of our stay. Used plates and leftover food were left uncleaned until the next night. After several reminders, the cleaning staff finally cleaned the plates but failed to clean the room. The standards maintained by the resort are questionable. Food: Breakfast had a very limited spread and the menu was the same both days. The taste was very average, and the bread was hard and seemingly old. It was also out of stock by 9 AM, and the staff claimed they didn't have more. A specific group received special treatment with various items served directly to their table, while we had to remind the staff multiple times just to get water. Dinner was equally disappointing. The soups were thick like curries and tasted awful. The Chinese dishes, such as ginger chicken and chicken Manchurian, did not taste authentic and were unpalatable. Entertainment: There were no events, entertainment, or programs to keep the guests engaged. Overall, the experience did not live up to the expectations set by the resort's rating.
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