Town House Motel

Recently priced hotel with overall quiet safe stay Overall decent. Couldn’t reach hotel by phone. Cleaning guy brought fresh towels everyday.

The office staff were not the friendliest, we reported the toilet not working properly from day one and was there 4 nights and they never bothered to fix the toilet. each time you had to take the lid off and mess with it. The other staff that took care of the rooms where professionals and friendly

Management was friendly and willing to help with most anything. I was a bit disappointed by the cleanliness of my room. Easy parking. Convenient location

Upon checking in I was greeted by a young lady who was very pleasant and made checking in easy and nice. Secondly, I almost winced as I went in expecting the worse from reading the reviews, but the room was nice: nice paint, everything worked, plenty of lighting and air conditioner was efficient, plenty of hot water, towels and bed linen was clean. You might want to know that there is no pool - it looks like there was one once, but the area is completely filled in, it must have been recent because the pool furniture etc. was still lying around. Now, this is a very quiet place, not by the freeway, which is why I choose it - it seems like it's hard to find a hotel in Chico that's not by the freeway! Very quiet and peaceful stay, I would come back, wish they had a pool. Oh, flat screen tv but not a lot of channels.

I saw on ******* that the property had a 4.8 rating (which I thought was out of 5.0). Later I discovered it was out of 10.0 and one of the worst hotels in Chico. After we checked in, I took a shower. When I opened the towels, I found they were covered in black splotches and had several black hairs stuck to them. All the towels were filthy. I got dressed while soaking wet since there were no clean towels, and we were offered another room. This time only half the towels had black spots, but the floor had not been vacuumed. There were moths and bugs on the floor. Also, the first room had no microwave or refrigerator, but had a coffee maker, but the second room had both a microwave and refrigerator but no coffee pot The sink stopper in the first room was broken so the water didn't drain, and the lights in the ceiling were broken in the second room. The grout around the bathtub was disgustingly black. The sheets were clean and the bed was comfortable so we were able to sleep, but we hightailed it out of there in the morning. Not a good feeling.

Good It was a good stay no complaints