Mikhail Z
ngày 23 tháng 7 năm 2024
I booked a room with one large bed, on the top floor, with direct sea views. Upon arrival at the hotel, I was offered a room with a direct view of the sea with two beds pushed together on the 5th floor (I refused because I am 2 meters tall and I need a large bed), then I was offered a room with a large bed, but with a side view of the sea and direct view of the public parking lot (refused because there is no direct view of the sea). They said that there are no other options and there won’t be any, take what they give you. I asked if there were other rooms with a direct view, they offered a suite, I had to pay an additional 3,600 € to get the room that I had already booked and paid for. In fact, I was forced to pay double the price. Yes, of course, the room was larger, with a terrace, a jacuzzi and so on, but I didn’t need it and didn’t use it all during my stay, why would one person need all this? You have to beg for everything during your stay, even offered money, but it didn’t help. They didn’t supply enough water, they didn’t bring it when they asked for it, they didn’t replenish the mini bar, glasses for water were brought on the 5th day of their stay (I asked repeatedly, wrote letters).
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