The Vestry

The room was very clean and staff very helpful and polite.We were made aware there could be some noise especially at a weekend but it was pounding our room was on the side and the people walking through the alley shouting and singing .The noise went in till 1am but when that stopped next door kept going.My main problem was I booked this place as it said it had parking .I am a blue badge holder not wheelchair bound but restricted walking .We got there no parking and no disabled place at all.Nice place but would not book again .

Wow… I’m not really sure where to start. We had most of the hotel booked out for our party. There was no parking when we arrived, and there was a man passed out in the bar just after we checked in. We were told there would be more than one twin room — this wasn’t the case. Then we discovered there weren’t enough key cards for our group. You know it’s not a great sign when they leave earplugs by the side of the bed. The music went on until after 3 a.m., and then all the bins were being moved around after 4 a.m. As for the showers — no hot water for our entire party, and a faulty shower door that kept hitting you while freezing cold water came out. Second night: We arrived back after a very busy day only to find that none of our key cards worked, so we had to get them reprogrammed. Some members of our group arrived later to find no one at the front desk and the place completely locked up. They kept calling the out-of-hours number — unsurprisingly, no answer. Three of our party couldn’t access their rooms and ended up having to book into a Premier Inn and return in the morning to collect their belongings. It’s unclear why no one was briefed that the hotel would be completely unmanned, especially considering the fire safety implications. I don’t think I’ve ever been so shocked or felt the need to leave such a strongly worded review. You really need to rethink your business model.

Short business trip, stayed at the Vestry the staff were so helpful. I lost my phone and the young man on reception was amazing and a life saver. He helped me with find my phone (I’m way to old to be able to of worked this out on my own) Thank you so much will definitely be back with the family in the summer.