The Ritz-Carlton, Chicago

衞生和環境很好！離密歇根大道很近，離海軍碼頭也很近！坐在房間可以觀看每週三和週六的煙火表演！缺點一酒店的早餐味道不是很好吃，二是房間空調的風聲太大，影響晚間休息

要牙刷沒及時送，咖啡機不好用。

這家超級贊。

The hotel was beautiful, great location, amazing view of the water, and the staff couldn't have been nicer. It was our wedding anniversary and they took such good care of us. 10/10 would stay there again.

Raquel at the front is definitely a stand out. She should be commended with her top quality, customer service and her positive positive attitude. She was such a great person to meet and a wonderful representation of the Ritz collection. My overall experience was absolutely wonderful and I am quite surprised due to the fact that there was a huge conference going on and numerous people constantly coming and going the Ritz and Staff never skipped a beat.

My stay was exquisite and memorable. The Bellman were ready and waiting to help welcome me, assist me with my bags, and help me with quickly and safely getting me a taxi to get wherever I needed to go. Front desk check in was impeccable. I was greeted warmly and promptly. I was able to check in early, given a very good overview of the hotel and amenities, and happily even upgraded my stay a bit to have a more enjoyable time as I was traveling for work. I was really happy with my selection of the hotel for my stay as I wanted to be within a certain area of the city, near some specific attractions, and the location ended up being ideal to get to any and everything I could ever need. Impressive marble, design details, and overall look and feel of the hotel and property. Well appointed room and amenities. Fantastic dining. Impeccable service. Housekeeping and turn down services were also lovely and often- replenishing and ensuring I was well equipped and the room was clean daily. Club Lounge and Concierge were especially the highlights of the property and my stay. I very much appreciated the knowledge, recommendations, and generous offerings and options by both Club Lounge and Concierge. The only aspect that wasn't strong was the wi-fi. I hope to stay here again so I can experience the spa, sauna, and steam room along with utilizing the fitness center and enjoying more of the fine dining.

The window had an isolation problem. They fix it but the first night there was a chilling air coming from the window..

I stay here about 20 times a year and service is always exceptional! An excellent second home location in Chi town!

Very upscale and on brand. The staff was exceptional and made a comfortable stay for us