The Heritage Chiang Rai Hotel and Convention

All was fine and early check-in was also accomodated. Food taste was not up to the mark and also breakfast organization was very unprofessional.

Lobby is large and high ceiling, breakfast area is large and various options of food. Food was delicious. Staffs provide good service. Pool is large and well designed. The room is clean and comfortable. Overall I enjoyed the stay here and will recommended to the others.

Nice hotel worth money recommend to stay here will come back next time

Good experience

We had a wonderful stay. We loved the breakfast buffet, and the front desk staff were so kind and polite. My son absolutely loves this hotel!

The Heritage's location is good. It's not as close to the Night Bazaar as other Chiang Rai hotels we've stayed in but is on the main Highway #1 and a short drive from that area, and it is very convenient — almost walking distance, and a 1-2 minute drive on the Highway 1 service lane to Central Plaza, which has excellent shopping and eating options. The hotel has nicely designed, spacious rooms with the best shower we've experienced in a local hotel. There is a very attractive, well maintained pool with a fitness center adjacent to it with modern Life Fitness gear and assorted free weights (though I missed being able to use a lat pulldown). A pleasant young staff member was functioning as kind of a combined pool attendant and fitness trainer, and overall the staff was helpful and friendly. The breakfast buffet was not included in out room rate, but it was worth paying extra for, as it was one of the better breakfast buffets we've had in Chiang Rai, a city we visit often, as we live in the next province to the south.