Các đánh giá Anantara Chiang Mai Resort

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to provide such detailed feedback about your recent stay at our resort. I appreciate your candid review, as it allows us to identify areas where we excel and opportunities for improvement.I'm delighted to know that you found our resort to be clean, with a beautiful atmosphere enhanced by the historical architecture and serene riverside setting. Our convenient location near Anusarn Market is indeed a highlight for many guests. Additionally, I'm pleased that our facilities, including the pool, gym, and spa, met your needs during your stay.Your praise for our helpful staff, who promptly assisted you with the room change when faced with a door issue, is greatly appreciated. Providing exceptional service is a top priority for us, and I'm glad our team rose to the occasion.However, I regret that your experience was impacted by the age of our resort and the need for upgrades or renovations. Your feedback regarding the condition of some towels has been noted, and we will address this promptly. Additionally, I want to assure you that we have comprehensive renovation plans in place to enhance our property and maintain the high standards our guests expect from the Anantara brand.I want to extend my sincere apologies for the disturbance caused by the loud and disruptive behavior of the group you encountered. This is unacceptable and does not align with the tranquil and high-quality experience we strive to provide. Please know that we have strict policies in place to address such situations, and your feedback has been shared with our team to reinforce the importance of maintaining a peaceful environment for all our guests.Thank you again for your valuable feedback. We appreciate your understanding as we work to improve our offerings and ensure that your next visit with us exceeds your expectations in every way.Sincerely,Chin Pitak NorathepkittiGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Joby Yuen,Thank you for sharing your delightful feedback regarding your recent stay at our resort. I'm thrilled to learn that you had an enjoyable experience overall.Our prime location near the vibrant Anusarn Market allows our guests to conveniently immerse themselves in the local culture and attractions. I'm pleased that you found this proximity to be a highlight of your stay.Moreover, your compliments about our extensive breakfast offerings and the warm hospitality of our staff have been well-received. We take great pride in curating diverse culinary experiences and delivering exceptional service to our valued guests.I'm delighted to know that you had the opportunity to indulge in our wonderful spa facilities during your visit. Providing a sanctuary for relaxation and rejuvenation is of utmost importance to us.Thank you for choosing to stay with us and for your positive recommendation. We look forward to welcoming you back to our resort and continuing to deliver the memorable experiences you have come to expect from us.Sincerely,Chin Pitak NorathepkittiGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Khun Anna Wly,Thank you for taking the time to share your delightful review. I'm thrilled to hear that our property provided you with a wonderful and relaxing vacation experience that was highly Instagrammable.In today's visually-driven world, we understand the importance of curating photogenic spaces and experiences for our guests. Your feedback assures us that our efforts to create aesthetically pleasing and memorable moments have been successful.More importantly, I'm pleased that you found our property to be the perfect setting for a relaxing getaway. Providing our guests with a tranquil oasis where they can unwind and escape the stresses of daily life is of utmost importance to us.Thank you for your glowing recommendation and for choosing to spend your vacation with us. We look forward to welcoming you back in the future and creating more wonderful, picture-perfect memories for you to cherish and share.Sincerely,Chin Pitak NorathepkittiGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear Mr./Ms., Thank you for sharing your detailed feedback with us. While we’re pleased that you enjoyed the resort’s atmosphere and the warm welcome from our front desk team, we sincerely regret that other aspects of your experience did not meet your expectations.We apologize for the inconsistencies in service at our restaurant and 1921, as well as for the delays and missed opportunities to enhance your dining experience. Your comments regarding the condition of our facilities, room details, and water temperature issues are also deeply concerning, and we truly regret any inconvenience this caused. Please rest assured that we will address these matters with our team to ensure improvements are made.Your feedback is invaluable, and we genuinely appreciate the opportunity to learn from your experience. We hope to have the chance to welcome you back in the future and provide the high level of service and quality that Anantara is known for. If there’s anything we can do to regain your trust, please do not hesitate to reach out to us directly.Warm regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guests,Thank you for your wonderful review! We’re so pleased to hear that our intern made such a positive impact on your stay with her enthusiasm, patience, and attentive service. It’s heartwarming to know that she was able to assist you and enhance your experience.We’ll be sure to share your kind words with her and the team. It would be our pleasure to welcome you back next year for another memorable stay!Warm regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your kind words and for recognizing Anantara as one of Chiang Mai’s top hotels. We are thrilled to hear that you enjoyed our location, well-appointed rooms, comfortable bedding, and diverse breakfast selection. Dining on the terrace by the river is indeed a special experience, and we’re delighted that you found it so enjoyable.Your remark that our hotel is worth visiting two or three times truly means a lot to us. We would be honored to welcome you back for another memorable stay whenever your travels bring you to Chiang Mai!Warm regards, Chin Pitak Norathepkitti General Manager

Phản Hồi Từ Khách Sạn: Dear CL.86,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the spaciousness of our hotel, from the lobby to the rooms and restaurant, as well as the quality of our breakfast.We regret to hear that some of our facilities did not fully meet your expectations. Your comments about the steakhouse, swimming pool, and gym are valuable, and we will take them into consideration as we strive to enhance our guest experience. Additionally, we understand your disappointment regarding the river view room. We apologize if the view did not meet your expectations, and we appreciate your feedback as we work to provide clearer room descriptions.We truly appreciate your insights and hope to have the opportunity to welcome you back for an improved experience in the future. Please don’t hesitate to reach out if there’s anything we can do to assist with your next stay.Warm regards, Chin Pitak Norathepkitti General Manager