TownePlace Suites St. Louis Chesterfield

設施：酒店設施是比較齊全的，有廚房可以煮飯。 服務：差，住了4天才來打掃一次，還是一直催着他們。 下次不會再住了。

經常預訂這家酒店和他們的連鎖酒店，感覺性價比比較高，除了早餐過於簡單外，其它都很滿意。

We were displaced by the tornado that went through ST LOUIS 5/16/25. We had to call while on our way to book the room and Kenny was so helpful and understanding of our situation. He was extremely pleasant to talk to and was very welcoming when we arrived. I felt he went above and beyond in customer service so thank you to him!! Our room was a king with a pull out which is what we requested and we had our cat who also felt comfortable. There is some sign of wear from previous pets, but this did not bother us in the least. The room was comfortable and the breakfast is fantastic Its location is great as it’s surrounded by many good restaurants and the PRIME OUTLET MALL. We’d stay here again if in the area in need of a place to stay.

I liked this hotel as it was newer, had free breakfast, was clean and comfortable. The employees were also friendly. I was only there one night but it’s suitable for long-term with a full kitchen with microwave, stove top burners, coffee maker and refrigerator.

Was charged for enhanced internet for 21 days even though the sign in states that titanium elite members get it for free. My employer reimburses me for my stay but won’t accept an incorrect bill so I have tried to get a correct bill through the hotel and Marriott customer service. The hotel is not concerned whatsoever and customer service said they would request the charges be refunded. In the meantime, I’m out over $3000 because they cannot provide me with a corrected bill. They make the mistake and I get the shaft. So much for customer service. I would avoid Towneplace Suites and Marriott for that matter.

Nice property - great breakfast options, clean room for our quick overnight. Not able to really try any of the other amenities - but the free parking, free wifi & free breakfast was just what we needed.