Maison Claire

非常好服務

We recently stayed here for an overnight visit to Chester and booked a triple room for £135. Unfortunately, it didn’t meet our expectations. The room was far too small for three beds, making it difficult to move around comfortably. The bathroom was also poorly designed—the door couldn’t fully open due to the layout, and the shower was so tiny that my partner, who is over 6ft, couldn’t fit inside properly. Our two friends had separate rooms, which were even smaller, with barely any space to store luggage or move around. There was no proper storage, making it feel very cramped. The room had a small desktop-sized fridge, which was practically useless as it couldn’t fit much inside. The tea, coffee, and sugar provided looked like they had been sitting there for ages—our room only had brown sugar, and our friends’ room didn’t even have any coffee. Breakfast was not included in the price and had to be paid for separately. Given the cost of the stay, we expected more. In hindsight, for the same price, we could have booked a larger, more comfortable hotel with breakfast included. The overall experience was disappointing. While I appreciate independent hotels, B&Bs and AirB&Bs, this one felt overpriced for what it offered. I’ve stayed in a few other independent hotels in Chester, and unfortunately, this is one I won’t be returning to.

No reception. Key fob with long list of instructions to gain entry to building and room. Nightmare as trying to read it all in pouring rain with 5 other guests trying to gain entry too. Had to call owner who arrived and didn't seem too impressed to be called out !! We had a family room for 3 adults. Only 2 bath towels supplied. Shower .. black mould in between tiles. Stains on bed sheet and quilt !! Noisy road. Would not recommend or return unfortunately 😕