Travelodge Hotel - Chester Central

Brilliant location, central and walking distance to racecourse. Great service from reception staff, always happy to help with a smile on their face and go the extra mile. Natalie was brilliant and saved the day with a safety pin! Thank you again!

Never slept on a mattress that was so uncomfortable, it was that uncomfortable that I was tossing and turning all night in pain. The pillows are rock hard and make your head hurt. Also if you want to watch TV you have to pay for WiFi otherwise you only have few channels to watch.

We looked fwd to our stay at the ‘newly refurbished Chester central travelodge’ We’re VERY disappointed. The room was filthy. There was a big hole in the wall! The bathroom door handle was hanging off a screw was missing. Exactly the same with the hook on bathroom wall. The sink overflow was BLACK with mould. There was a yellow sticker on side of toilet. The room was not cleaned for the 3 nights we stayed just got fresh towels. All paintwork was very shabby. The air con didn’t work. The lift was dirty not cleaned at all during our stay. Disabled toilet out of order for the whole of our stay. I could go on!! Have given two stars as reception staff were ok even though reported issues were not addressed.