Extended Stay America Suites - Chesapeake - Crossways Blvd

HORRIBLE PLACE TO STAY….i was traveling from Florida to there had a paid reservation already book and when I got there they said they seen no reservations , I showed them my reservation confirmation information and they said they have no more room being very rude and would no refund me for my room after giving the room to someone else .. this place is horrible never refunded for the room, I had to purchase a room at another Hotel

incoming, the desk clerk was busy, but didn't tell me where the room was other than 3rd floor once I asked him. No elevator. The room seemed clean, but stained carpet, a wobbly toilet, mystery something on the bathroom floor (looked like a wax candle had spilled... I didn't investigate) The room needed some kind of freshener though I know people cook in the rooms. It was quiet, for the most part. The clerk at check out was much friendlier and gracious.

Michelle made my stay very comfortable and pleasant. She is an asset to Extended Stay.

Inaccurate photos of rooms. Very run down. Dirty and smelled funny outside. I was put into two different rooms that had people in them and staff were shocked when I informed them there were people in the rooms. I felt very unsafe and refused to stay there.

Glad I didn't listen to the negative reviews. My stay was wonderful. Front desk customer service aimed to please. Room was clean and comfortable. I would definitely stay again.

NOT GOOD! I flew all day and got in very late. The man working the front desk was Very nice/plesant. I already knew what I was getting into chosing this place over another, BUT, in my mind i was literally only going to be in there 5-6 hrs so I just needed to sleep. When I arrived, I barely got out of my car, and someone walked up asking for a "Light", and not even to the door, someone asking "can I get a cig?"...I dont smoke... the lighting could be better, I arrived to my room and opened the door and it was straight up STRONG STALE CIGERETTES...It was awful, to the point I even woke up through the night because the smell was so bad (Non-smoking room)...I could have gone and changed rooms, but i was exhausted from all day travel. Road noise was brutal, someone knocked on our door in the middle of the night....MY fault for picking this place, i am not bougie, but next time, ill splurge $20 for something a lil nicer in that same area.