VictorYeti
ngày 22 tháng 3 năm 2025
This was by far the worst hotel experience I’ve had abroad. They claim to be a 3-star hotel, but I wouldn’t even rate it 1 star. The rooms and facilities look nothing like the pictures on their website—unless those photos were taken over a decade ago. Their 3-star rating is completely misleading and should be revoked.
The worst part of my stay was being woken up by the sound of heavy machinery at 6:30 AM. When I called reception to complain, the staff responded with a smirk and a condescending, “I’ll ask them to stop.” No apology, no urgency—just pure incompetence.
Speaking of incompetence, the reception staff were beyond unprofessional. They held my passport for nearly 20 minutes during check-in to make photocopies, only to send someone to my room later that evening demanding it again. That staff member was incredibly rude and persistent, to the point where I had to shut the door on him. When I complained at reception, they didn’t even bother to apologize.
Overall, I wouldn’t recommend this hotel to anyone—unless you’re actively looking for one of the worst hotel experiences of your life.
Dịch