Tài Khoản Khách
ngày 11 tháng 8 năm 2024
I had an extremely disappointing stay at V7 Chennai Hotel. Upon arrival, I had to wait for half an hour just to get my room. Despite booking an executive room, I was initially given a standard room instead. The room lacked basic essentials—there were no towels, no soap, and other basic amenities were missing. The cleanliness of the hotel was also appalling, with cockroaches spotted throughout the premises. On the second day, after being moved to the executive room I originally booked, the water from the shower and tap was black and completely unhygienic—absolutely unacceptable. The breakfast provided was well below average and not worth the cost. To make matters worse, the room service was virtually non-existent. After making continuous calls, someone eventually responded, but the service was still very poor. To add to the frustration, this was a non-cancellable booking, and despite these terrible conditions, they did nothing to resolve the situation. All I received was a ₹1500/- voucher as compensation, which doesn't even begin to make up for such a terrible stay. Lastly, the WiFi was unreliable, making it difficult to stay connected. Overall, I would not recommend this hotel to anyone and will definitely not be returning.
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