West Coast Resort

The marketing of this place is literally to scam people thinking that this hotel is great, it’s not. When we arrived, we saw another customer who was surprised that they needed to pay another +~450 yuan upon arrival. The staff didn’t know how to treat customers, left my passport on the counter irresponsibly and forgot to give us our room key after finishing our business. On top of the extra 450 yuan to complete the booking, we gad to pay an additional 550 for deposit to stay there. It quickly became evident that the management of the place extorts money from people as we entered our room to see a price list next to our free water bottles, stating that it is 5yuan per water bottle. Breakfast also sucks as there’s limited choices and not even coffee was available. The machine serves instant powder coffee and there’s no indication of where we could sit for breakfast. I stood around with my plate of food for 3 minutes while waiting for other people to finish eating. Then sat at a dirty table to eat my breakfast. Apart from the beautiful location, there’s not much to enjoy at this hotel. There also isn’t any hot springs at this hotel. It’s only a small section of the outside pool that is heated.

Nice hotel, but needs renovation. I wish I went there when is was just built. The building and the rooms have good design (accept the glass doors in the bathroom) but are a bit old. The parking next to the hotel is huge but was full during our three days stays and we were asked to park quite far from the entrance. It was very full. The hotel is right next to the beach which is not crowed or dirty. I wish they had a basin for washing feet at the back gate that leads to the beach. I liked the garden there. The swimming pool is nice but I think it is managed by a different company since the service at the pool is very different from the hotel. But the pool itself is great, very big and clean. You may feel a bit disturbed because of the pool’s lifeguard who always shows and complains about everything. I don’t recommend the restaurant, it’s overpriced for its menu and taste. The breakfast is okay but definitely not something worth commenting on.

在這家酒店的住宿體驗堪稱完美。一進大堂，温馨的裝飾和熱情的接待人員就讓人感到賓至如歸。房間寬敞明亮，有個陽台能面對大海非常舒服。酒店的早餐品種豐富，味道鮮美，滿足了各種口味需求。此外，酒店內的温泉池和游泳池，為旅客提供了休閑放鬆的好去處。位置優越，出門就是海灘，傍晚大人漫步海灘小朋友海灘肆意奔跑非常愜意，是休閑旅遊的理想選擇。特別感謝酒店前台夏玉的細心服務，讓我的旅程更加愉快難忘。最後一點點小建議浴缸花窗那要是有簾子就更好了，帶小朋友要泡澡也不會尷尬也避免水汽進到房間。

這次出差選擇的酒店體驗太讓我驚喜了！前台辦理入住迅速，環境也很好，特別感謝陳元智，服務周到，有耐心，還貼心升級房型，床品舒適，乾淨，這家酒店真的是出行住宿的不二之選，房間的採光極佳，窗外景色宜人，拉開窗簾就看到海景，滿滿的好心情，離海邊很近，走出酒店就是海邊，早餐種類豐富，位置便利，下次還會選擇！

朋友帶娃兒來海南玩想游泳，考慮到孩兒太小擔心着涼感冒，選來選去專門挑了有恆温泳池的西海岸大酒店，果然入住後沒有讓我們失望，孩兒泡在池裡高興的不出來；前台接待名委更是熱心周到，還為我們免費升了海景房：房間寬敞明亮，站在陽台上大海、泳池、草坪、紅瓦白牆盡收眼底。讓我們真正感受到“面朝大海春暖花開” 的美好。

選擇的七樓高樓層，海景十分驚艷，離海邊也很近隨時可以下樓玩水，浴缸也很大，早餐無論是冷盤還是熱菜都很不錯，整體下來是一次很安靜舒適的入住體驗