Gran Melia Chengdu

Trải nghiệm hoàn toàn tuyệt vời tại khách sạn Gran Melia ở Thành Đô! Từ lúc chúng tôi đến, sự chào đón nồng nhiệt và dịch vụ hoàn hảo của nhân viên khiến chúng tôi cảm thấy như người hoàng gia. Các phòng sang trọng và đầy đủ tiện nghi mang đến sự kết hợp hoàn hảo giữa sự thoải mái và sang trọng. Cơ sở vật chất của khách sạn, bao gồm spa và trung tâm thể dục, đều là hàng đầu và giúp chúng tôi thư giãn hơn. Ăn uống tại nhà hàng của họ là một thú vui ẩm thực, cung cấp nhiều món ăn ngon phù hợp với khẩu vị khác nhau. Vị trí trung tâm của khách sạn giúp chúng tôi thuận tiện khám phá các điểm tham quan của thành phố. Không còn nghi ngờ gì nữa, Khách sạn Gran Melia đã vượt quá sự mong đợi của chúng tôi và khiến kỳ nghỉ của chúng tôi ở Thành Đô thực sự khó quên. Chúng tôi rất mong được trở lại để có một kỳ nghỉ đặc biệt khác!

Fantastic location with super friendly staffs.  Very very green and is just situated next to a very beautiful lake that you can walk around  Just be mindful if you are staying in Winter the room is very warm that you can’t adjust the temperature to lower 😞

Simply immaculate service, extremely spacious clean and well kept rooms. We stayed for a week and used the gym, swimming pool, breakfast and dinner at the restaurant, walked around the lake after dinner. Very pleased with our stay, will not hesitate to stay again.

1. Service - was very good all round from housekeeping to F & B , concierge and front desk/ reception. 2.Facilities - the swimming pool and changing rooms were clean and well maintained. Did not use the steam and sauna rooms. 3. The food could have been more tasty and not hot or kept hot. The variety of food for the breakfast buffet was a good spread. The Chinese Restaurant was ok but lacked options for smaller parties/single diner. All day menu at the cafe did not have many dishes offered on the menu such as char koay teow, Thai food etc. 4. The whole hotel may appear to be spread out from the photos but as a resident, I happily found out that all the buildings were all seamlessly connected and within short walking distances from each other.. 5.I found the front office managers namely Nancy, Karry and Vivien to be excellent service providers who went out of their way to assist me in booking tickets, advising on attractions such as the Panda Research Center and booking taxis for me and my wife. They really made my stay in Chengdu very enjoyable!

Excellent service from check-in to check-out. Credits to Clouds, who is the manager of the executive suites floor, and Nancy, who oversees the front desk. Location is not in city centre, but precisely what i like about this hotel. Sitting right next to one of the main recreation parks in Chengdu, with access to main highways within minutes of drive. Could be slightly difficult to hail a ride during rush hours, but otherwise all fine. 20mins ish back to Chengdu down town without traffic. Brand new building, and hygiene is well maintained (they even called to ask do i need my room cleaned while i was away as i have turned on the no disturb signal light). A bit of leakage from the the shower with water flowing into the toilet area, but this is a minor issue. Amenities were great, especially the balcony. Customers attracted to the hotel are well behaved and quiet, providing a relaxing ambience to the hotel. One recommendation however, would be great if we can have a proper bar area, ideally next to the nice garden, providing light food, easy drinks such as beers and cocktails. Will definitely return and recommend to friends and family.

環境： 酒店整體服務不錯，是少見在城市繁華地帶公園園景酒店，樓層不高，看外觀非常像別墅🏡一樣，酒店性價比不錯，關鍵還可以帶毛孩子🐶🐱入住，非常友好，下次會帶毛孩子來入住。 服務：從大堂下車，酒店禮賓員親切向我歡迎，真的讓人第一映像非常棒，到達酒店前台辦理入住，中間枱子的美女帥哥非常熱情的向我打招呼，稱呼我，再次向我表達新年快樂，説真的，很貼心，真的很貼心，一家酒店服務從問候中就能感受得出來！我的入住是Ada妹妹給我辦理的，併為我安排了有陽台的樓上房間，下午在陽台上曬太陽，不擺了，Rookie小哥哥為我主動介紹酒店，隨然晚上只是去錦城湖溜達了一圈，環境相當哇塞🤩˶╹ꇴ╹˶✌︎ 🤩衹想表達貼心，非常貼心，冬日暖陽般服務！ 設施：酒店🏨設施，房間有陽台，軟件很奈斯，唯一美中不足就是房間不能投屏看電視，哈哈哈，自己比較喜歡在👀電視上看劇，`（*∩_∩*）′其實在手機上也可以看，網絡速度很快，羽絨備很暖和很厚，房間空調很足，很適合我這種偶爾懶惰的放鬆 ◔.̮◔✧！總結完畢，酒店很乾凈漂亮，服務態度棒棒棒ㄟ（≧◇≦）ㄏ！祝酒店生意興隆，保持一流服務，下次還會再來！