Các đánh giá ISEYA Panoramic Hotel (Chengdu Tianfu Square, Chunxi Road)
ISEYA Panoramic Hotel (Chengdu Tianfu Square, Chunxi Road)
37F, Baiyang Building, No.18 Dongyu Road, Jinjiang District, Chengdu, Sichuan, ChinaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.8/5
Xuất Sắc
2850 đánh giá
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Tài Khoản Khách
phòng giường cỡ king hướng nhìn thành phố-Skyline Of Chengdu
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 27 thg 4, 2023
Khách sạn tuyệt vời với tầm nhìn tuyệt vời. Các nhân viên rất đáng yêu và siêu hữu ích. Đôi khi chúng tôi dự định ở lại đó một lần nữa. Tôi ước họ cung cấp bữa ăn sáng. Chúng tôi không có được trải nghiệm súp
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Cảm ơn bạn đã chọn nghỉ tại ISEYA Hotel Thành Đô. Chúng tôi rất biết ơn vì bạn đã công nhận quan điểm và dịch vụ của chúng tôi. Trong khi đó, chúng tôi chân thành xin lỗi vì sự bất tiện do bữa sáng gây ra. Hiện tại, có một lãnh sự quán ở tầng dưới khách sạn của chúng tôi và tòa nhà không được phép sử dụng ngọn lửa trần. Cảm ơn bạn một lần nữa vì tất cả phản hồi của bạn về kỳ nghỉ của bạn, mỗi đề xuất của bạn sẽ giúp chúng tôi chứng minh các dịch vụ và thủ tục của mình thực sự trong tương lai. Chúng tôi thực sự mong được gặp lại bạn và mong bạn chứng kiến sự tiến bộ của chúng tôi bất cứ lúc nào.
Người Dùng Ẩn Danh
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 12, 2024
I hardly write any review or praise on any hotel. But decided to write review for this hotel.
1. Truly amaze with the service of this hotel. It is like a Haidilao version of Hotel. Exceptional butler services especially KeKe. She is really very kind, helpful and polite.
2. The hotel even have services of pool bubble party and have free laundry.
3 Truly recommended to stay here if you are in Chengdu. The location is also very strategic at Tianfu square. Very easy to move around.
4. The room is spacious with big bathtub, separate shower and toilet area
Dịch
6/7
Tài Khoản Khách
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
it was an exceptional experience from start to finish. The service was outstanding; the staff (亚妹&糕糕)went above and beyond to ensure my comfort, welcoming me with genuine smiles and helpful assistance throughout my stay.
The environment of the hotel was equally impressive. The lobby was beautifully designed, creating a warm and inviting atmosphere, and my room was both spacious and impeccably clean, offering stunning views that added to the overall ambiance.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear customer, hello! We are honored to have your recognition and love. We are deeply grateful for your praise of Butler 亚妹 and 糕糕, as well as your recognition of our environment, design, and service. I am delighted to create wonderful memories with you and look forward to meeting you again! [200 meters high view, full french window overlooking Tianfu Square, an excellent view of the city sunset, is located at ISEYA Shiye High Altitude Hotel. As the "Top 100 Middle and High end Hotel Brands in China" selected by Maidian Research Institute, ISEYA's rigorous health and security measures ensure the best experience of guests. The hotel also provides food delivery to the room and free laundry services
Peiyin
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 11, 2024
Hotel staff 媛媛 was very nice. Was amazed by the hospitality. Recommended!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,您好!能得到您的認可和喜愛,我們榮幸之至。對於您給予管家媛媛的讚許以及對我們在服務方面的肯定,我們深表感激。很開心和您共創美好記憶,期待與您再次相遇!【200米高空view,全落地窗俯瞰天府廣場,城市日落絕佳觀賞點,盡在ISEYA世野高空酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Jiesen
ISEYA Luxury Suite - Rộng lớn(5m) bồn tắm
Lưu trú vào thg 8, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 9, 2024
This hotel is gorgeous and the views of the surrounding city are spectacular. You can see Tianfu Square and the science museum nearby, which looks awesome day and night. The rooms are clean and the housekeeping staff even tidied my array of charging cables while I was away, leaving a lovely handwritten note. The room we stayed in has an enormous spa bath feature that is pure joy to soak in after a hot summer day touring the city.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service view and location. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Tài Khoản Khách
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 8, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 8, 2024
Had a great 4D3N stay in this fabulous hotel in Chengdu. Location is directly beside Tianfu Square with plenty of shops, restaurants within the vicinity. The building is also connected to the subway station. In addition to the room’s aesthetics, always impressed by how well the room is cleaned and tidied each day. The butler service provided by our dedicated staff 媛媛 was great. She is very friendly and prompt in helping us solve any of the issues we encountered. Will definitely recommend if you are visiting Chengdu.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service and location. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Người Dùng Ẩn Danh
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 5, 2024
Một mình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 6, 2024
Good location ,easy access to subway
On 37th and 38th floor of a commercial building
Hotel rooms spread out in 2 floors , walk up the staircase without elevator if your room on the 38th
Besides this, the room is spacious and contemporary
Thank you to the house keeper for extra good efforts and services, well done
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We thank you very much for your recognition of our location and service. Your valued feedback is our greatest motivation to improve our service and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Tài Khoản Khách
phòng giường cỡ king hướng nhìn thành phố-Skyline Of Chengdu
Lưu trú vào thg 11, 2024
Vợ chồng
5 đánh giá
3.2/5
Đăng tải vào 1 thg 12, 2024
Staff and location is great, but one major flaw of this hotel is the inability to adjust your aircon temperature as it’s apparently ‘set by the building’. We went during November and only had the option to either turn on the AC which only blows heat at really high preset temperature, or turn off the AC which is then too cold due to winter season. Solution the staff gave us was to turn on the AC when we feel like the room is too cold, which does not make sense as who would wake up in the middle of the night to regulate room temperature. Hope the hotel fixes this soon!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We would like to extend our sincerest apologies for the unpleasant stay experience you recently had with us. Since our inception, ISEYA Hotel Group has been dedicated to bringing joy to everyone during their travels, striving for excellence in location, transportation, amenities, hygiene, and service.However, we deeply apologize for the issue you mentioned regarding the inability to adjust the air conditioning temperature. This situation arose due to the building's centrally controlled air conditioning system. As the temperature in Chengdu rose rapidly recently, we failed to switch the air conditioning mode to ventilation in a timely manner to adapt to the weather changes. This was indeed our mistake and oversight. We once again apologize for the inconvenience and distress caused to you. We have recognized the severity of the issue and are actively coordinating with the property management to achieve real-time adjustment of air conditioning modes based on weather temperatures. At the same time, we have reported this matter to our group headquarters and are discussing more optimized solutions to ensure that similar situations do not occur in the future.Our front office supervisor will attempt to contact you to sincerely apologize and listen to your detailed suggestions! We sincerely hope to invite you to stay with us again and witness our growth and progress. We apologize to you once again!
Mong Chok
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 11, 2024
Vợ chồng
5 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 20 thg 11, 2024
We had a pleasant stayed n was delighted to be served by 糕糕和媛媛,they were warmed , friendly n helpful , will come back again ! Thanks :)-
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, Hello! We are honored to be recognized and loved by you. We are very grateful for the compliments you have given to our 糕糕 and 媛媛, as well as for our recognition of service, transportation and hygiene. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【200-meter high view, full floor-to-ceiling windows overlooking Tianfu Square, an excellent viewing point for the sunset in the city, all in ISEYA Shiye Sky Hotel.] As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service】
Kim Yong
Phòng Cơ bản có Giường cỡ King
Lưu trú vào thg 11, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 12, 2024
The room is awesome and have a great view of the Tianfu square. Especially like the complimentary cleaning and drying services.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,您好!能得到您的認可和喜愛,我們榮幸之至。對於您給予我們的肯定,我們深表感激。很開心和您共創美好記憶,期待與您再次相遇!【200米高空view,全落地窗俯瞰天府廣場,城市日落絕佳觀賞點,盡在ISEYA世野高空酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Donal Tee
phòng king size cơ bản - một giường 2.7m
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 11, 2024
Good hotel overall. disappointed because we booked for a birthday trip and nothing was prepared. Nothing was wrong during the trip, it is just not special. Won't be returning.
Dịch
Phản Hồi Từ Khách Sạn: Dear esteemed guest,Hello! Firstly, we sincerely thank you for choosing our ISEYA Hotel as your accommodation for your birthday trip. Upon learning that your stay did not meet your expectations, all of us feel deeply ashamed and express our sincerest apologies to you. Since the establishment of our group, we have always adhered to the value of "customer-centricity," striving to provide every guest with an extraordinary stay experience that exceeds their expectations.We understand that for a special occasion like a birthday, every guest hopes to receive special attention and blessings. However, during your special birthday trip, we failed to learn about your needs in advance, prepare a thoughtfully decorated room, and a personalized birthday gift for you, failing to bring you the surprise and special feeling you deserved. We deeply regret this! If it is convenient for you, we hope to make amends with a belated gift.In the future, we will definitely strengthen our employees' training in paying attention to and being sensitive to guests' special needs, continuously striving to improve our service levels and optimize service details to ensure that we can provide every guest with more attentive and personalized services, bringing them surprises and delight beyond their expectations.Thank you very much for your feedback, which will help us identify real issues in guest experience and make more valuable improvements. We will definitely not disappoint your expectations, cherish your suggestions, and continuously improve and refine ourselves. We hope to have the opportunity to host you and your family again to demonstrate our progress and let a better ISEYA meet you!Looking forward to seeing you again in Chengdu!
Яна
suite cửa sổ kiểu Pháp 10m - đêm đầy sao
Lưu trú vào thg 3, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 3, 2024
Very beautiful hotel, great view, everything is very clean, the staff is very friendly, Anqi helped me in all questions, helped with a taxi and was always very kind, I really liked the high level service, very beautiful place, everything is just perfect, I definitely recommend ☺️
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our view, service, location, design, and facilities. Your valued feedback is our greatest motivation to improve our service and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Tài Khoản Khách
phòng king size cơ bản - một giường 2.7m
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 11, 2024
Staff was super friendly and helpful. Worth for our stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, Hello! We are honored to be recognized and loved by you. I'm very happy to create a good memory with you, and I look forward to meeting you again! [200-meter high view, full floor-to-ceiling windows overlooking Tianfu Square, an excellent viewing point for the sunset in the city, all in ISEYA Shiye Sky Hotel.] As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service.
Cjikshou
phòng giường cỡ king hướng nhìn thành phố-Skyline Of Chengdu
Lưu trú vào thg 12, 2023
Vợ chồng
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 12, 2023
Super love thé service here especially from 小豆。 requested for the highest floor and they gave it. Room was clean and spacious , their TV box has premium, we can enjoy all the new movies free on the projector . Will definitely be back again!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our facility、design and service. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Chris
phòng giường cỡ king hướng nhìn thành phố-Skyline Of Chengdu
Lưu trú vào thg 12, 2023
Khác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 12, 2023
Impressed with the rooms and service. Staffs are friendly and helpful. Highly recommended.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our room and service. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.