travelling-man38
ngày 7 tháng 10 năm 2024
We were, as a large family group, staying at The Dinney, a superb self-catering property nearby, and decided to book The Bull's Head for Sunday lunch. Reviews we read were good, and on the phone the booking was taken without hesitation (we worried at the size (19) of our party. Oh dear. As Sunday lunch is traditionally roast beef etc., several of our party ordered this. One expects to get succulent pink beef, from a large joint. Not in our case. The beef was more suitable for shoe repairing! This was bad enough - but the reaction to our complaints were something else. It was said, in no uncertain terms, that the proprietors father was a butcher - and they knew how to cook beef! If that is the case, we are glad it wasn't our butcher. No apologies, and a very reluctant offer to replace the beef dish with an alternative (after some discussion). In fairness, the pork and the vegetables were fine. But the customer service was greatly lacking. We may try to use The Dinney again another year - but certainly not The Bull's head!
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