Tài Khoản Khách
ngày 1 tháng 12 năm 2023
Do not stay here!! It is UNCLEANLY to say the least!!
This hotel is uncleanly and is currently undergoing renovations. We were not told that the hotel would be under construction when booking. We stayed here as a family with my 6.5 month old son and it was unsafe for him. The floors had hard compound all over them, outlet covers were missing from the hallway walls. The room itself had dirty linen and the sink was very dirty with built up scum.
To add to the already bad situation they placed us in a room on a level that was booked by a hockey tournament of teenage boys. The hockey boys were screaming, slamming doors and playing hockey in the hallway past midnight despite several complaints made. The hockey boys then rode the elevators up and down and would purposefully close the door on me when I was trying to enter with my son in his stroller. I had to wait over 7 elevators (with my baby in his stroller) to make it down to the lobby to leave.
I have reached out through this site for a refund and it has now been over two weeks since our stay with no resolution.
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