Residence Inn Chatsworth

I have booked a room for 7 nights. Then when I checked in I want to modify my booking but It was rejected. So I came back to my original booking. After 2 nights of stay, when I came back to hotel, the key card could not work, when I ask the front desk office, she said that I have checked out and they put All things in the room to my luguage and paper back and throw away all my food, including our new seal snacks.. i have been expelled from our roo. And my food dan snacks have been throw away without any reason. All the hotel staff only said I dont know what happend. And told me to rebook the room again.

The hotel itself was great and in a great location. Within 1 hour of checking in, I went back down to my vehicle to place the parking permit that had been placed inside my room key envelope only to find that my behicle had been towed. It was 12:45 am and I was clearly in a parking spot that belonged to the hotel. The rest of the parking lot for the adjacent businesses was empty. It was painfully obvious that I would have been a hotel guest but my truck was towed. It cost me $550 dollars to get my truck from the impound on a Saturday morning. When I finally did get my truck, there was a “warning” card on the windshield that had been written and dated 10 MINUTES prior to the time that the towing company was called. The next morning I went out and found warning cards on other vehicles that were timed at midnight that same day but were never towed. When I spoke with the hotel they did NOTHING and were not even remorseful about the event. I WILL NOT be staying at this hotel again which is a shame because it is a nice facility centralized by my daughter whom I visit quite often.

hotel stay for a graduation A very nice hotel close to restaurants and little shops. The staff was friendly and the room was clean and comfortable.